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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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February 08, 2022

The staff is always friendly and helpful, explaining everything in terms that I can understand. They may or may not be a bit higher than other places, but this dealership stands behind its service. Rare More

by Gypsygirl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 10, 2022 -

Lute Riley Honda responded

It's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 08, 2022

My service was prompt and efficient. I was seen by a member of the service team as soon as I drove in. Melissa Johnson explained the time it would take to effect my cars repairs and offered me an optio More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advidof
Feb 08, 2022 -

Lou responded

My service was prompt and efficient. I was seen by a member of the service team as soon as I drove in. Melissa Johnson explained the time it would take to affect my car's repairs. She offered me an option to wait or a shuttle. She came and got me from the waiting lounge when the repair was completed. She was curious and completely professional. I am pleased with the way I was treated.

February 07, 2022

I've had the greatest experience of service for my car with Lute Riley. I am so happy to bring my car to the dealership for my regular service and maintenance, knowing that I am in good hands. Mr. Walter More

by danielgonitie6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Walter, Mulu Alemayhu
Feb 09, 2022 -

Lute Riley Honda responded

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 07, 2022

You guys are fantastic. Was going to another location and oil change took almost 3 hours. We were in and out in less than 30 minutes. Amazing….excellent experience More

by Megamomorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy from express service
Feb 10, 2022 -

Lute Riley Honda responded

Megamomorris, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2022

Great service! Service Advisor’s are excellent! In and out, not a long waiting period! More

by Stacy7410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 08, 2022 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

February 05, 2022

Service was prompt, courteous and efficient and was completed in less time than expected. I was pleased with the results More

by Kvvenkats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Feb 08, 2022 -

Lute Riley Honda responded

Kvvenkats, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2022

I always experience the best in class customer service. Eduardo was very helpful and kept me updated. More

by Andrew.pantoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
Feb 08, 2022 -

Lute Riley Honda responded

Hi Andrew, thank you so much for your positive comments about Lute Riley Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 03, 2022

Good thing is that I didn't have to wait for to long in the line. More

by shanjidaalam1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khail
Feb 06, 2022 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2022

My experience with Lute Riley’s service was fabulous. Valter odom, the operators manager, was outstanding, spending extra time to insure a complete solution. This service was the best I have experienced. More

by Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter Odom
Feb 04, 2022 -

Lute Riley Honda responded

Ned, we are so happy to read such a great review about Lute Riley Honda! We can't wait to see you again, have a great day.

February 01, 2022

Jay and front office was so friendly! They did a perfect job!!! So happy to have my car back! More

by Kdameron4788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and front office lady
Feb 04, 2022 -

Lute Riley Honda responded

Kdameron4788, we are so happy to read such a great review about Lute Riley Honda! We hope to see you soon!

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