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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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February 17, 2022

Very knowledgeable and friendly staff. Vehicle fixed right the first time without any upsale for unnecessary service More

by Louie.nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 22, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

February 16, 2022

I’ve been a loyal customer of Lute Riley Honda for over 23 years, since I bought my first Insight from them. They’ve always proven themselves to be efficient and friendly. Everyone I’ve dealt with has show More

by ric.dexter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service 5 stars, Tommy Topcu
Feb 18, 2022 -

Lute Riley Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Until the next time we meet, take care!

February 16, 2022

Very conscientious and helpful. I appreciated the care received. Lute Riley honda service department explained the work needed and cost of service. More

by jrbahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Bernd
Feb 18, 2022 -

Lute Riley Honda responded

We are so happy to read such a great review about Lute Riley Honda! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 15, 2022

No one helps me like Melissa. She’s why I keep coming back to Honda More

by Jonbailey.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 18, 2022 -

Lute Riley Honda responded

We really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!

February 15, 2022

They always answer the phone live and dont transfer you around. They are genuine, sincere, courteous, friendly and engaging. The service manager is amazing More

by samuel philips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam the service manager was awesome and the service advisor Omri was amazing also
Feb 16, 2022 -

Lute Riley Honda responded

Hi Samuel, we are very happy to have provided you with such a positive experience! We hope to see you soon!

February 14, 2022

Service and communication was very good during the recall repair. I was well received and the wait time was just as promised. Thanks to Owen for a making this a very good experience More

by txsoccer95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen
Feb 14, 2022 -

txsoccer95 responded

Thank you!

February 13, 2022

Customer service was great friendly staff will definitely be back for any of my service needs More

by Jpdaniel40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Feb 15, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

February 13, 2022

Representative was thorough,courteous, and professional. He listened to my concerns and answered my questions. More

by DacherB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service—Tyreek
Feb 15, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 12, 2022

I had a timing belt service performed and Melisa was my service advisor and she was very professional and very through my process. More

by Eliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 15, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us!

February 12, 2022

Friendly patient service meet my needs and listen to what I wanted to do. Pointed out what I should have serviced but didn’t push me. More

by jonsimkins007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 15, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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