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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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May 16, 2022

I was met by a rep within just a few minutes of arriving. My car was checked in & a timeline for the service was established. I almost immediately received a text message thanking me & who to contact with qu More

by Mmfraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annel Mercado
May 19, 2022 -

Lute Riley Honda responded

Mmfraser, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

May 15, 2022

Melissa was a fantastic service advisor, most squared away I’ve ever dealt with. Jose Espinoza in service was also fantastic. Really explained and showed me everything. He made me want to be a mechanic More

by Ferg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinoza, Melissa (service writer)
May 19, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2022

Did an excellent job from today's service. Everyone was courteous and took care of my car quickly. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
May 19, 2022 -

Lute Riley Honda responded

Janice, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

May 14, 2022

Keep in touch through text messages every step of the way. Very efficient and nice More

by ellenbrowning729
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy, Maricar Randall
May 19, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2022

They were awesome! Helped me within 2 minutes of arriving and were extremely nice and knowledgeable. I was extremely impressed by their service. Excellent experience!! More

by lcunningham28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mattes
May 19, 2022 -

Lute Riley Honda responded

Lcunningham28, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

May 14, 2022

Always has maintained and yesterday I witnessed improvement on dealer high standards l have known for years. More

by Aloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael mason
May 19, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2022

Great service! The wait was reasonable and enjoyable. It was great to get my first oil change complimentary! More

by wcornelas25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
May 19, 2022 -

Lute Riley Honda responded

We're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2022

I’m from Mississippi and here visiting my family so I was new to this dealership, I loved the express lane. Overall experience was excellent, everyone was nice, professional, and helpful. Couldn’t have asked More

by Bpatel.rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lute Riley
May 19, 2022 -

Lute Riley Honda responded

Hi! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

May 14, 2022

Great service! Kyle Canello was very professional and helpful. He was always available to answer any concerns I had. More

by Brincosdobrazil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Canello
May 19, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 14, 2022

The service advisor jose Reyes is very friendly and professional, he go through every details on my car condition and give me the suggestions that I need to do for my car. He really takes care of me. More

by benwong75023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
May 19, 2022 -

Lute Riley Honda responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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