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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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February 08, 2023

Excellent response to an emergent issue while on travel. The service department went out of their way to squeeze me in and help me understand the extent of damage and assured me that our vehicle was ok to d More

by peter
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 10, 2023 -

Lute Riley Honda responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

February 08, 2023

Was referred to them from griffin fleet and was totally satisfied. Efficient process and customer service was top notch More

by Kvondracek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Alex
Feb 15, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2023

The service agent Michael help me answer all the questions I needed to be asked excellent employee More

by Christopher espinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 08, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us!

February 05, 2023

The service advisor was amazing. I was able to get my recall done on my vehicle in one day. I alwaysbget my service done at Lute Riley Honda and I am never disappointed. Such awesom More

by fzouhby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby, Ray Trevino
Feb 08, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 03, 2023

Promised a quick oil change and delivered! I was in and out in less than an hour. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Feb 08, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2023

Great service my Pilot was cleaned. My new tires looked great, oil was changed out, and yearly inspection done...all good 👍 More

by Peeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson, Kyle Owen
Feb 03, 2023 -

Lute Riley Honda responded

Peeler, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

January 30, 2023

Fast service. Tech was friendly and knowledgeable. With today’s bad weather it was nice to have my car back quickly. More

by Grande_tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Feb 02, 2023 -

Lute Riley Honda responded

Grande_tex, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 29, 2023

Needed replacement wiper blades. Service was friendly and fast. The price included a car wash and interior vacuum. Everyone was very professional and a pleasure to talk with. More

by CRV Enthusiast
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florentino Torres, Julissa Maravillo
Feb 01, 2023 -

Lute Riley Honda responded

Hi Crv Enthusiast, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations!

January 28, 2023

They were quick and helpful for my first oil change, waiting room is nice and comfortable! More

by Sueandtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Feb 01, 2023 -

Lute Riley Honda responded

Sueandtom, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

January 28, 2023

I always bring my truck to the dealership. I trust their service personnel and mechanics. This morning I brought my truck in for state inspection. They got me in and out in about an hour. Grea More

by cblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 01, 2023 -

Lute Riley Honda responded

Hi Cblack, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations!

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