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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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January 29, 2020

The customer service is excellent. I always use the Lute Riley Honda service department. Because, I know their service epitomizes what customer service is about. I speak as someone with 42 years in gove More

by pbotos43
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 26, 2020 -

Lute Riley Honda responded

Hi Pbotos43! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2020

Lute Riley is a very good dealership. Good people to buy from; good service advisors. All go out of their way to be of services More

by lwpelfrey
Recommend Dealer
Yes
Employees Worked With
Tim Dick service advisor
Feb 26, 2020 -

Lute Riley Honda responded

Lwpelfrey, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

January 25, 2020

Very proactive in offering what service is available that the customer may need. Doesn't wait for the customer to inquire about it. Also very prompt and knowledgeable in addressing the issue at hand. More

by George
Recommend Dealer
Yes
Employees Worked With
Kyle, Adam Karimi
Feb 26, 2020 -

Lute Riley Honda responded

Hello George, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback! We hope you have a great day!

January 23, 2020

Oil & filter in less than 30 minutes. I was 1st in line 7am. Synthetic $50. Coffee & donuts while waiting. Very clean waiting room. Very satisfied. More

by leoozuna
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 26, 2020 -

Lute Riley Honda responded

Hi Leoozuna! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 18, 2020

Kyle was super helpful and friendly. I hope to not have to come back soon but if I do I would come back and ask for him. He did a great job! More

by Boli
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 26, 2020 -

Lute Riley Honda responded

Hi Boli, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We hope to see you soon!

January 17, 2020

The shuttle took me home and back to the dealer with no wait times. I got my car timely and my service advisor was great More

by Foodie
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Feb 26, 2020 -

Lute Riley Honda responded

Hi Foodie, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

January 16, 2020

Tim and Omri are always very helpful and communicate about the status of my vehicle. Their professionalism and kindness exceeds the norm. I will continue to come to Lute Riley. More

by leah.l.huggins
Recommend Dealer
Yes
Employees Worked With
Tim and Omri
Feb 26, 2020 -

Lute Riley Honda responded

Leah.l.huggins, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

January 15, 2020

The service coupons that Lute Riley Honda emails to me make their costs for service cheaper than the Honda dealerships that are closer to where I live. The customer service that I receive there is excelle More

by jkjewell
Recommend Dealer
Yes
Employees Worked With
Timothy Dick, Marc Dupuy
Feb 26, 2020 -

Lute Riley Honda responded

Hi Jkjewell, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

January 14, 2020

They went above and beyond to deliver quality service. My car was worked on by another shop that messed up my transmission, Honda replaced my transmission with a new one. More

by Shiroz87
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Feb 26, 2020 -

Lute Riley Honda responded

Shiroz87, thank you for sharing your positive experience! We hope to see you soon!

January 14, 2020

I have purchased my last three cars from LRH. They have always done a superior job of maintaining those cars for me. They are honest and skillful at doing these services. More

by knbishop8
Recommend Dealer
Yes
Employees Worked With
Sam Ayansola
Feb 26, 2020 -

Lute Riley Honda responded

Hi Knbishop8, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

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