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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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April 24, 2020

Lute Riley Service Dept. and my Service Advisor M.J. are a well oiled, smooth running machine! Even in this time of social distancing/quarantine I was helped in a professional, thoughtful way and I am so a More

by Jones
Recommend Dealer
Yes
Employees Worked With
M. J.-Service
Apr 27, 2020 -

Lute Riley Honda responded

Hi Jones! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

April 23, 2020

I love going to a place with excellent customer service. I have been very pleased with service at Lute Riley Honda. Professional even in this virus crazy time. More

by Franchettc
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Apr 24, 2020 -

Lute Riley Honda responded

Franchettc, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 21, 2020

Always courteous, clean and helpful. Service was completed timely. Washed my car, took the time to visit to make certain I was happy with service making me feel very comfortable More

by Karon
Recommend Dealer
Yes
Employees Worked With
Michael and his manager (name I cannot remember)
Apr 23, 2020 -

Lute Riley Honda responded

Karon, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 15, 2020

Kyle was polite and knowledgeable. He replaced my battery while I stood beside the vehicle. This is the third time I’ve brought my vehicle in for some kind of service and it’s always a pleasant experience an More

by MerryPink
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 16, 2020 -

Lute Riley Honda responded

Hello Merrypink, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 14, 2020

Lute riley Honda has been my go to car dealer since the 90's. I have purchased at least 4 cars from them.They have been excellent. More

by vickie Kemp
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
Apr 15, 2020 -

Lute Riley Honda responded

Vickie Kemp, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

April 10, 2020

I purchased a used Honda Pilot a couple of years ago at Lute Reilly Honda. It was in excellent condition. I was impressed with the sales force. Now I return for periodic maintenance. I am very pleased wit More

by eplierman
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Apr 10, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2020

Lute Riley Honda is always giving me great service when I bring my car in to have it serviced. Philip is always professional and easy to work with! I also love that they have shuttles available all the tim More

by Loadie12
Recommend Dealer
Yes
Employees Worked With
Philip
Apr 09, 2020 -

Lute Riley Honda responded

Loadie12, we are so happy to read such a great review about Lute Riley Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2020

My Odyssey power lost while driving problem was diagnosed and fixed. Thanks to Melissa Johnson and her team for the outstanding job they have done. More

by Dt
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Apr 10, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2020

They took into account our limits on travel and came to us. Replaced battery in 5 minutes. Called and answered my questions. Very good experience More

by awnead
Recommend Dealer
Yes
Employees Worked With
Valter Odom
Apr 09, 2020 -

Lute Riley Honda responded

Hi Awnead! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

April 07, 2020

A pleasant and excellent experience. Omri took the time to show me everything my car needed. Very knowledgeable, I will make it back and see him. More

by OP
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Apr 08, 2020 -

Lute Riley Honda responded

Op, thank you for sharing your positive experience! We're looking forward to your next visit with us!

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