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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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May 05, 2020

Yes-Tim D.was wonderful-I had a set time to have to leave the dealership and he saw to it-even had minutes to spare-really appreciate him seeing it thru from start to finish. Great customer service as always More

by debbiefry
Recommend Dealer
Yes
Employees Worked With
Timothy Dick
May 05, 2020

Lute Riley is where I get all my service work done on my 2012 Honda Accord. The staff is very courteous. My service advisor Philip Watson is the best! Always courteous and very helpful. He makes sure my wor More

by Patwalker60
Recommend Dealer
Yes
Employees Worked With
Philip Watson
May 08, 2020 -

Lute Riley Honda responded

Hi Patwalker60! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 05, 2020

The best customer service you can have across the motor vehicle industry. All my questions answered and explained on all that they were doing. I got my car within the time I was promised More

by shem
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
May 08, 2020 -

Lute Riley Honda responded

Shem, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2020

Friendly and Professional I didn’t make an appointment. When I got there, I was greeted right away by Melissa. She was very friendly and told me how long to do the oil change. More

by marlina_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
May 08, 2020 -

Lute Riley Honda responded

Marlina_d, we are so pleased you enjoyed your visit to Lute Riley Honda! Marlina_d, thanks for taking the time to leave a review.

May 04, 2020

Melissa Johnson, service advisor at Lute Riley Honda, provides the best service of any dealership I have dealt with. She insures that only the repairs I really need are done and helps get the best price More

by falkenfolk
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
May 08, 2020 -

Lute Riley Honda responded

Falkenfolk, we are so pleased you enjoyed your visit to Lute Riley Honda! Thank you so much again for your feedback! We hope you have a great day!

May 01, 2020

Great service!!!! I really appreciate working with the service team. Each employee always makes sure all Customers are treated with respect and professionalism. This is why I have chosen LUte Riley for More

by Ktate
Recommend Dealer
Yes
Employees Worked With
George Wasshausen, Marc Dupuy, Kenny Tang
May 04, 2020 -

Lute Riley Honda responded

Hi Ktate, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 01, 2020

Phillip Arnold was an outstanding service advisor. He was professional, competent, and attentive. The staff wore masks which was appreciated during this covid-19 outbreak. More

by Gingerhilley
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold
May 04, 2020 -

Lute Riley Honda responded

Gingerhilley, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We do hope we can be of assistance in the future. Take care!

April 29, 2020

Excellent service! My college age daughter was treated with the upmost kindness and respect. Very professional! Excellent communication and the service exceeded our expectations. We will be coming back! More

by LH2
Recommend Dealer
Yes
Employees Worked With
Mike? - the guy who used to work for Subaru
Apr 30, 2020 -

Lute Riley Honda responded

Lh2, we're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. We look forward to your next visit! Take care!

April 29, 2020

I got my car serviced today at Lute Riley Honda . My service advisor was philip Arnold. Location 1331 N. Central Expressway Richardson, Texas. Phillip gave me excellent service. He's friendly, courteous More

by rosasgarzon2003
Recommend Dealer
Yes
Employees Worked With
phillip Arnold
Apr 30, 2020 -

Lute Riley Honda responded

Rosasgarzon2003, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

April 25, 2020

Thank you for always keeping the "C" in Customer Service. I am always appreciative of the friendly, helpful, knowledgeable, and professional attitudes demonstrated by your Dealership... across all More

by daniel_mcelroy
Recommend Dealer
Yes
Employees Worked With
Richard Mattes
Apr 27, 2020 -

Lute Riley Honda responded

Daniel_mcelroy, thank you for your kind words and this wonderful review! Daniel_mcelroy, thanks for taking the time to leave a review.

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