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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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May 14, 2020

Service representative was courteous and professional. Vehicle was finished earlier than expected. Dealership was clean and accommodating as everyone was maintaining new Covid 19 standards. More

by Kevin L.
Recommend Dealer
Yes
Employees Worked With
Service Advisor M. Ellis
May 22, 2020 -

Lute Riley Honda responded

Hi Kevin L., thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We hope to see you soon!

May 13, 2020

This was my first experience with service at this dealership. My service advisor was very friendly and courteous. Service was completed very quickly and the price was very competitive. More

by Carol
Recommend Dealer
Yes
Employees Worked With
William Watson, Service Advisor
May 15, 2020 -

Lute Riley Honda responded

Carol, we are glad we could help! We hope to see you soon!

May 13, 2020

I was told I will get my car back next Wednesday or Thursday then he called me Monday that my car was ready. I’m impressed. I didn’t even have to talk to the other car insurance who was paying for all More

by Len
Recommend Dealer
Yes
Employees Worked With
Alex Medina
May 15, 2020 -

Lute Riley Honda responded

Hi Len! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 12, 2020

Philip Arnold was great and really displayed excellent customer service. He did a great job of resolving all my issues and went above and beyond. More

by MFFL
Recommend Dealer
Yes
Employees Worked With
Philip Arnold
May 15, 2020 -

Lute Riley Honda responded

Mffl, thank you for the high star rating! Thank you, and have a fantastic day!

May 11, 2020

I used to work for Sewell and Lute Riley had the same customer service energy! Ask for Michael Ellis, he's the best! Thank you More

by andrew keodara
Recommend Dealer
Yes
Employees Worked With
Michael Ellis
May 15, 2020 -

Lute Riley Honda responded

Hello Andrew Keodara, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 10, 2020

Best dealer in richardson. They help me lot to fix my car. Service peoples are helpful. I recommended everyone this dealer and wait time is less. More

by atifakbar
Recommend Dealer
Yes
Employees Worked With
Adam Karimi, Marc Dupuy
May 15, 2020 -

Lute Riley Honda responded

Atifakbar, we are glad we could help! If you're ever in need of more help, please let us know!

May 09, 2020

A basic state inspection, but happy with service THIS TIME. Swore i would never come back after the last time. THIS TIME nothing was wrong with the service or billing, and I wasn’t called a liar to my fa More

by lswinford
Recommend Dealer
Yes
Employees Worked With
Adam Pressor
May 15, 2020 -

Lute Riley Honda responded

Lswinford, we are so happy to read such a great review about Lute Riley Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2020

Lute Riley and Melissa Johnson my service rep, have given me excellent service over the almost 30 years I have been a customer. Highly recommend! More

by jandsd68
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson, Marc Dupuy
May 08, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 07, 2020

Lute Riley consistently provides high quality service. I can always depend on them to perform any maintenance or repairs in a timely manner, and I trust them to be honest about the work that needs to be per More

by dmeiners
Recommend Dealer
Yes
Employees Worked With
Omri
May 08, 2020 -

Lute Riley Honda responded

Hi Dmeiners! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2020

I love Melissa and Marc @ Lute Riley In Richardson!!❤️🚗🌟 I am on my 6th Honda !! And have these two amazing humans have been with me since my first Honda after I left college!! I am a Ho More

by mistyraney4
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson & Marc Dupuy
May 08, 2020 -

Lute Riley Honda responded

Hi Mistyraney4, thank you so much for your positive comments about Lute Riley Honda! We hope to see you soon!

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