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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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May 29, 2020

Excellent communication about priority of repairs needing to be completed. After discussing options a coupon reduced cost of repairs. With a few hours I’ve got practically brand new car with fantastic handl More

by Hondaluv
Recommend Dealer
Yes
Employees Worked With
Phillip
Jun 04, 2020 -

Lute Riley Honda responded

Hondaluv, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2020

Melissa Johnson is my service advisor at Lute Riley Honda. She is amazing. Gets me in and out fast. Gives me excellent feedback. I am confident that when I leave my car is in great shape. Thanks More

by Doveland
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
May 23, 2020

I have been a customer at Lute Riley for some time now & usually have a satisfactory outcome. I trust the experience & professionalism that is offered. Today, was Exceptional with service mgr, Phillip Arnol More

by access2a
Recommend Dealer
Yes
Employees Worked With
Phillip Anold & Cashier!
May 23, 2020

Tim Dick is an excellent service advisor, highly recommended, takes away the stress when you service your car. They also clean my car. Thanks Tim! More

by rnaval
Recommend Dealer
Yes
Employees Worked With
Tim Dick
May 19, 2020

Excellent service.They were very busy, but had my Excellent service. They were very busy, but had my Odyssey serviced & ready in forty five minutes. Very aware of the Covid 19. Thank y’all very muc More

by jaytronmfg
Recommend Dealer
Yes
Employees Worked With
Service Department. Excellent!
May 22, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 15, 2020

Philip Watson: Did a very tremendous job! More than satisfied with the work he did. He always kept me in the loop of things. He was very efficient. Very respectful man. The best employee of any mechani More

by Samuel_Shorts
Recommend Dealer
Yes
Employees Worked With
Philip Watson
May 22, 2020 -

Lute Riley Honda responded

Samuel_shorts, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

May 15, 2020

Great people, great service. Service department is very attentive to detail and customer satisfaction. Car is washed and sanitized after work is done. Very good experience! More

by bab
Recommend Dealer
Yes
Employees Worked With
George Wasshausen
May 22, 2020 -

Lute Riley Honda responded

Hi Bab, thank you so much for your positive comments about Lute Riley Honda! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

May 15, 2020

You guys take care of my car like you said you would and you fix the problem I went in for a recall which you guys fix everything thank you very much More

by tito75042
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold
May 22, 2020 -

Lute Riley Honda responded

Tito75042, thank you for sharing your positive experience! We're looking forward to your next visit with us!

May 14, 2020

I could not do better than to come to this dealership. Every person I have met exceeded my expectations. I am happier leaving than when I came in.. More

by guitarman8000
Recommend Dealer
Yes
Employees Worked With
Maricar Randall, Kenny Tang
May 22, 2020 -

Lute Riley Honda responded

Guitarman8000, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

May 14, 2020

Friendly, efficient, concerned about my problem. Took the time to review the findings after the check...and timing of needed additional maintainence. Also focused on cleanliness and safety for these tim More

by bush37
Recommend Dealer
Yes
Employees Worked With
Tim. Dick
May 22, 2020 -

Lute Riley Honda responded

Bush37, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!

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