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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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July 01, 2020

I HAVE ONLY BEEN THERE TWICE BOTH TIMES TIM OVER DELIVERED ..and yall need to stop the word count on this its dumb I ug More

by ginnamitchell
Recommend Dealer
Yes
Employees Worked With
Tim in service
Jul 03, 2020 -

Lute Riley Honda responded

Hi Ginnamitchell, thank you so much for your positive comments about Lute Riley Honda! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 01, 2020

Kyle Owen and Phillip are amazing service dept. technicians! Very knowledgeable about the vehicles and extremely courteous to the customers. Highly recommended these two technicians for all my futu More

by danschaaf
Recommend Dealer
Yes
Employees Worked With
Kyle Owen, Phillip
Jul 03, 2020 -

Lute Riley Honda responded

Danschaaf, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

July 01, 2020

Alex was great, he even called to give updates! Such a great gesture in the midst of an ugly situation to know you are in great hands! Thank you again Alex! More

by Fonsecajanet
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 03, 2020 -

Lute Riley Honda responded

Hi Fonsecajanet! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 30, 2020

Serviced my car at the end of the work day quickly and efficiently and did exactly what I wanted done without any extra charges. Good customer service. More

by alguerre
Recommend Dealer
Yes
Employees Worked With
Service dept names not listed
Jul 02, 2020 -

Lute Riley Honda responded

Hi Alguerre, thank you so much for your positive comments about Lute Riley Honda! We're looking forward to your next visit with us!

June 29, 2020

My experience with Alex was SO good! He kept me My experience with Alex was SO good! He kept me informed through the entire process ... was always available to answer my questions ... and my car More

by Mickie
Recommend Dealer
Yes
Employees Worked With
I had no interaction with these people!
Jul 02, 2020 -

Lute Riley Honda responded

Mickie, we're glad to hear you enjoyed your visit. We hope you have a great day!

June 28, 2020

Have been using this dealership for at least 15 years. Melissa has been our service representative. She is WONDERFUL. There was a man in parts department named Roy who once offered to install new wiper More

by @vetizon
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson. Roy from parts department and courtesy car drivers
Jul 02, 2020 -

Lute Riley Honda responded

@vetizon, we are so happy to read such a great review about Lute Riley Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2020

They did a super job of getting me in and finding out the issue and fixing it under warranty. It turned out to be a bad battery More

by Shawn.mason
Recommend Dealer
Yes
Employees Worked With
George Wasshausen
Jul 02, 2020 -

Lute Riley Honda responded

Shawn.mason, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

June 25, 2020

Service was prompt. Tech kept me informed. Cashier was very caring and professional and patient during checkout. Adam was very personable from check in to check out. Suggested repairs were explained. More

by Courteous
Recommend Dealer
Yes
Employees Worked With
Adam and cashier and Ryan
Jul 02, 2020 -

Lute Riley Honda responded

Hi Courteous, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations!

June 24, 2020

Phillip Watson is by far the best service advisor I’ve had the pleasure to deal with, the work is always completed on time always More

by Jesse
Recommend Dealer
Yes
Employees Worked With
Phillip Watson
Jun 25, 2020 -

Lute Riley Honda responded

Jesse, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

June 24, 2020

The service was as excellent as usual. The attendant was super friendly and notice that I had brought along a copy of Collectible Automobiles that I intended to read while waiting for my vehicle to be servi More

by Gary R
Recommend Dealer
Yes
Employees Worked With
Michael Ellis, Florentine Torres, Phillip Arnold, Adam Presser
Jun 25, 2020 -

Lute Riley Honda responded

Gary R, we're glad to hear you enjoyed your visit. We hope you have a great day!

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