Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,845 Reviews of Lute Riley Honda - Service Center
Sort by
July 20, 2020
Always professional and helpful. Including sales (Mark Dupuy) and Service (Tim Vick). Mark Dupuy has handled at least five sales and Tim Vick in Service has served us numerous times. Tim is quick to meet Dupuy) and Service (Tim Vick). Mark Dupuy has handled at least five sales and Tim Vick in Service has served us numerous times. Tim is quick to meet our needs with thoughtfulness and patience! More
by Dgibs006
Employees Worked With
Tim Vick, Marc Dupuy
July 20, 2020
Fast, Courteous Service As soon as I pulled up my presence was acknowledged. Within a minute a service rep was available. The estimated time to complete the work was 30-45 mi As soon as I pulled up my presence was acknowledged. Within a minute a service rep was available. The estimated time to complete the work was 30-45 minutes. It was completed in about 15 minutes. More
by Don
Employees Worked With
Don’t remember.
July 18, 2020
The express service was quick and easy. Michael was very friendly and helpful. He explained to me what all was done for my A12 service and answered all of my questions. friendly and helpful. He explained to me what all was done for my A12 service and answered all of my questions. More
by rc
Employees Worked With
Michael Ellis
July 18, 2020
The car wash that promised while I was waiting for oil change on my Honda Pilot wasn't cleaned at all. Next time do better job for your customers! change on my Honda Pilot wasn't cleaned at all. Next time do better job for your customers! More
by soeji007
Employees Worked With
Adam Presser
July 18, 2020
Excellent customer service, Sam went the extra mile to assist with services needed. The service was also completed pretty quickly as well. Ask for Sam. assist with services needed. The service was also completed pretty quickly as well. Ask for Sam. More
by Tjohn
Employees Worked With
Sam
July 17, 2020
I bought my Honda fit a year ago. All of staff here are friendly, kind and professional. They are all working together as a team to provide the best service to clients. Thanks for doing a great job! friendly, kind and professional. They are all working together as a team to provide the best service to clients. Thanks for doing a great job! More
by ngoctruong1113
Employees Worked With
Employee named Sam did excellent job on my oil change and tires, Thanh Do
July 16, 2020
My experience at Lute Riley Honda was excellent. They were on schedule which means my car was taken without delay. Phillip Arnold was my service advisor. He was professional and took very good care of my were on schedule which means my car was taken without delay. Phillip Arnold was my service advisor. He was professional and took very good care of my car. Excellent! More
by Deedee Merritt
Employees Worked With
Phillip Arnold, Florentino Torres
July 16, 2020
I had service today on my Honda. As usual I received the typical good service I have known to expect. Melissa was my service person. I had a person take me back home and pick me up to retrieve my car when t typical good service I have known to expect. Melissa was my service person. I had a person take me back home and pick me up to retrieve my car when the work was completed. I am very happy with all work that I have done at Lute Riley Honda and Melissa is great. More
by suzeeh1952
Employees Worked With
Melissa
July 16, 2020
The BEST dealership in the DFW metroplex. The best service that I have ever received at any Honda dealership. I would highly recommend Lute Riley Honda service department. service that I have ever received at any Honda dealership. I would highly recommend Lute Riley Honda service department. More
by boweaver
Employees Worked With
Omri and his manager.
