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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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August 21, 2020

Everyone is so professional and helpful. Kyle is always informative and keeps me updated on my vehicle and work is completed in the time frame that I am given. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 26, 2020 -

Lute Riley Honda responded

Pam, thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 20, 2020

I had a great experience with the service department of lute Riley honda. My service advisor Kyle was very knowledgeable and friendly. I would definitely use them again. More

by Sjones26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle owen, Christina Bernd
Aug 24, 2020 -

Lute Riley Honda responded

Hi Sjones26, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2020

Lute Riley has always been very accommodating the many times I needed service their help. Had a battery problem and it was taken care of More

by maryhearnsberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Owen
Aug 26, 2020 -

Lute Riley Honda responded

Maryhearnsberger, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

August 13, 2020

They are friendly, very professional, and I have all of my service done here. Also purchased my last 2 cars here. I have never been disappointed with the care and service I have received. More

by mszermeta45
Recommend Dealer
Yes
Employees Worked With
Tim Dick & his assistant
Aug 17, 2020 -

Lute Riley Honda responded

Mszermeta45, we really appreciate your feedback! We hope you have a great day!

August 13, 2020

Everything was excellent. I drove in without an appointment and they didn’t let me wait for the service. Everything was quick and not expensive More

by atistarn tessalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
Aug 17, 2020 -

Lute Riley Honda responded

Atistarn Tessalee, we are so pleased you enjoyed your visit to Lute Riley Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2020

Mr. Philip Watson as always did a great job. Customer service always beyond expectations!😊 Knowledgeable about car issues. Car repairs always on time as promised. Will definitely recommend . 5***** More

by Chloeb.126
Recommend Dealer
Yes
Employees Worked With
Philip Watson- Service 5*****
Aug 13, 2020 -

Lute Riley Honda responded

Chloeb.126, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 11, 2020

Awesome customer service!! Highly recommend. Severice department knowledgable and supetr efficient. My 12 year old Fit runs as well now as it ever has. Thank you, Lute Riley Honda!! More

by Renita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter Odom, Kyle
Aug 13, 2020 -

Lute Riley Honda responded

Hi Renita, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2020

Excellent location for me, friendly, expedient, helpful and professional service advisers, clean and spacious waiting area with free coffee and ice making and cold water machine, comfortable and various se More

by garyyonce
Recommend Dealer
Yes
Employees Worked With
Service adviser, TImothy Dick#21317.
Aug 13, 2020 -

Lute Riley Honda responded

Garyyonce, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 08, 2020

Philip Arnold is always professional and Honest about service advice and that is the only reason Why I bring back my old 2004 Honda Accord for service here. You need to have more service advisor's like More

by CyberDriver
Recommend Dealer
Yes
Employees Worked With
Philip Arnold
Aug 12, 2020 -

Lute Riley Honda responded

Cyberdriver, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2020

I was very pleased with my Salesman Javed when I came in the lease my Civic. He was very helpful and was able to get me a good trade in value to put towards my lease. I just had the first maintenance perf More

by janetmay01
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Javed Tarafder
Aug 12, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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