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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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September 19, 2020

The service visit involved two recalls. Lute Riley was efficient and completed their task in a timely. Very satisfied. I would highly recommend the Lute Riley service department. More

by ramjet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Topcu
Sep 23, 2020 -

Lute Riley Honda responded

Ramjet, we are so pleased you enjoyed your visit to Lute Riley Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

September 19, 2020

Melissa my Service Representative at Lute Riley continues to Wow!, me. She is knowledgeable, curtiouse, accommodating and a complete professional. I will take my business to her as long as I own my Honda. More

by manavarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 23, 2020 -

Lute Riley Honda responded

Manavarr, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

September 18, 2020

It was an amazing service, I got helped by my advisor Melissa Johnson, who came toward me and asked about what I want. They serviced my car so fast as I was thinking about my recall would take a 5 to 6 h More

by Ibraheem
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 23, 2020 -

Lute Riley Honda responded

Ibraheem, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2020

Service was prompt and polite. Shuttle to home and then free rental when car would require an overnight stay were timely and friendly. Car was ready next day and fine. More

by cgdavy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 23, 2020 -

Lute Riley Honda responded

Hi Cgdavy77, thank you so much for your positive comments about Lute Riley Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 17, 2020

Was time for my 35K service on my Honda Pilot. Went to the Express Service drive and was greeted within a short time due to how busy they were Service Advisor was very courteous and knowledgeable. Servi More

by Airnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
September 17, 2020

When you come for service right away they greed you and scan the car vin number If you buy car from dealer they have All information More

by batogower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
September 15, 2020

As always, the Lite Riley Service Department did a great job today. Everyone was courteous and friendly and my service contact person, Kyle Owen was efficient and knowledgeable. More

by jkjewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Sep 16, 2020 -

Lute Riley Honda responded

Jkjewell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2020

I always come to Lute Riley because of their excellent service and auto knowledge. They treat you like family. I have purchased cars from Lute Riley since 1996 and are very satisfied More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Sep 16, 2020 -

Lute Riley Honda responded

Bernard, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 15, 2020

Mr Medina is excelente person. He deliver my car on time and excelente condiciona. I would gladly recommend Lute Riley Honda. Thanks you for your service. More

by Eposada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Medina
Sep 16, 2020 -

Lute Riley Honda responded

Hi Eposada! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

August 21, 2020

I really appreciate the excellent and efficient service I received at this Honda Service Center. Greatly appreciate Kyle who did such a thorough job with servicing my car!!!! More

by susansamuel176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 26, 2020 -

Lute Riley Honda responded

Susansamuel176, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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