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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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September 29, 2020

The service performed on our Honda CR-V this morning was excellent. The service personnel were professional and friendly. The work performed was thorough. And they did a great job of providing a complime More

by Wayne Nieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Brian Weiss
September 29, 2020

Great service - appreciate that they care for my car like I care for it. They inspected the car and made recomendable options for me to decide about. More

by reubenpratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cooper, Clement Osoro
September 29, 2020

Micheal, my service rep, was excellent. He was very professional and personable. My car was completed a few minute ahead of time, which allowed me to get other errands completed. More

by genelevine
Customer Service
Recommend Dealer
Yes
Employees Worked With
Micheal.
September 28, 2020

Great service today. Michael Mason was very friendly and professional. He quickly found out that my service was covered under warranty, I totally didn't expect that. More

by rchristmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Sep 30, 2020 -

Lute Riley Honda responded

Hi Rchristmas! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

September 27, 2020

Simply outstanding. The story is that I drove one hour and forty five minutes to have my 2014 Accord serviced by Lute Riley instead of several closer dealerships. Originally was dropping car off on Saturd More

by boeningx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Topcu
Sep 30, 2020 -

Lute Riley Honda responded

Boeningx4, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

September 26, 2020

The service advisor TD updated me about the routine service for my vehicle. TD also informed me of the different discounts that my services qualified. I always receive knowledgeable service advisors fr More

by ronitexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TF
Sep 30, 2020 -

Lute Riley Honda responded

Ronitexas, we are so pleased you enjoyed your visit to Lute Riley Honda! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

September 25, 2020

I love going to Lute Riley Honda to get my car maintenanced. As always, service is quick and friendly. Philip Watson always takes care of me! More

by Loadie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Watson
Sep 30, 2020 -

Lute Riley Honda responded

Loadie12, we are very happy we could provide you with a positive experience! Loadie12, thanks for taking the time to leave a review.

September 25, 2020

Lute Riley Honda again did an excellent job fixing our CRV that has 159,000 miles. They fixed a leak on a power steering hose. They also found a leak on another part that was under warranty. Thanks More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 30, 2020 -

Lute Riley Honda responded

Russ, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

September 20, 2020

Bobby, who’s in charge of the Glass department was amazing. I have a brand new car not even a month old and the windshield was broken. He made me feel really safe and the respect that the windshield w More

by goofybeani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Sep 23, 2020 -

Lute Riley Honda responded

Goofybeani, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

September 20, 2020

Lute Riley Honda went above and beyond to fix our car. The ac compressor was going bad and the warranty on it expired a few months back. After discussions with them, they replaced it basically at their co More

by steve.mcguill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter in service, Alan Cooper, Marc Dupuy
Sep 23, 2020 -

Lute Riley Honda responded

Steve.mcguill, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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