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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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October 14, 2020

Took my Honda Pilot there for its manufacturer’s recommended service there and was very pleased with them. Sam was super polite and very friendly! Thank you! More

by Reyhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 23, 2020 -

Lute Riley Honda responded

Reyhan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2020

I have a 2017 CRV, bought it brand new. Luke Riley is the only one who has serviced it. I am very happy with their service. The reps are very courteous and professional. I am happy with my service. More

by bobbye.campbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Vargas-Rios
Oct 14, 2020 -

Lute Riley Honda responded

Bobbye.campbell, we are so pleased you enjoyed your visit to Lute Riley Honda! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

October 13, 2020

This dealer has always been excellent with taking care of my car. I want to give kudos to Kyle for his professionalism and great customer service. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 14, 2020 -

Lute Riley Honda responded

John, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2020

Great service. Staff very friendly and carefully explain about maintenance service. Waiting room is clean and keep well for social distancing. Mr. TD did very good job when welcoming customer and sharring i More

by phangiaothua
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. TD customer service.
Oct 14, 2020 -

Lute Riley Honda responded

Phangiaothua, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

October 12, 2020

Wonderful service!! Quick analysis of what services my car needed and no pressure sales. Comfortable waiting area. Loved the email updates. Love the car wash and vacuum that comes each service! Great expe More

by d.holtzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulu Alemayhu
Oct 14, 2020 -

Lute Riley Honda responded

D.holtzman, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

October 11, 2020

The people I went to were kind, walked me through what they were doing, and let me know what to look for before I see them next. Everyone was also abiding by CDC guidelines, which I appreciate. More

by trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
Oct 14, 2020 -

Lute Riley Honda responded

Trevor, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! Thank you so much again for your feedback! We hope you have a great day!

October 10, 2020

Today, I took my Honda CRV into Lute Riley Honda in Richardson, TX for service. When I brought my car up in the service lane, I was greeted by friendly technicians at the Honda dealer and they asked me More

by Erin W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Jose Reyes
Oct 14, 2020 -

Lute Riley Honda responded

Hi Erin W, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 09, 2020

Omri did an excellent job working with me and also was very professional! Great great great great great great great great great great great great! More

by J13E13L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson service advisor
Oct 14, 2020 -

Lute Riley Honda responded

J13e13l, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!

October 08, 2020

I was very happy my visit Employee Micheal Mason is a good gye very good customer service please keep it up Michael I will be with you Honda More

by Desta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Mulu Alemayhu
Oct 14, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 07, 2020

Excellent warranty work. Quick and complete, could not ask for more. Tim was very courteous and professional. Appreciate the very quick same day service. Thanks More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dick
Oct 14, 2020 -

Lute Riley Honda responded

S, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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