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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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October 19, 2020

The service is No doubt No less than perfect. The service men are friendly and informative. The wait a little long but that's ok! More

by Diana T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't know their names! Picture doesn't show them
Oct 24, 2020 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2020

Kyle owen is awesome and very accomodating. I appreciate his friendliness and efficiency, I will definitely come back and be served by him. Thank you More

by rejay_pangilinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kule owen
Oct 24, 2020 -

Lute Riley Honda responded

Rejay_pangilinan, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

October 18, 2020

Service was done well. Advisor friendly and knowledgeable. Online scheduling website did not work and dealer ended up routing me to express service. Don’t know who advisor was because of mask. More

by Tobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 24, 2020 -

Lute Riley Honda responded

Tobe, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We can't wait to see you again, have a great day.

October 18, 2020

Lute Riley’s staff never ceases to amaze me. They are always on top of things. They find problems before they become one. Their customer service is superior! I highly recommend them! More

by Angela Watts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo
Oct 24, 2020 -

Lute Riley Honda responded

Angela Watts, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 17, 2020

Staff are excellent , the attention is perfect , very fast , professional service everything is ok! Good coffe , I recommend that dealer for service all is good. More

by Jamrmolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoel
Oct 24, 2020 -

Lute Riley Honda responded

Jamrmolina, we are so happy to read such a great review about Lute Riley Honda! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2020

Very good communication,did not take long at all.Friendly people who were very professional.Very good organization during the Health emergency.Would recommend Lute Riley to my friends. More

by tremblay48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Could not tell,wearing mask
Oct 24, 2020 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2020

I have bought three Accords at Lute Riley Honda and have had them consistently serviced at the dealership. The service performed has always been excellent. More

by MrsConnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Presser, James Ryan Ayo
Oct 24, 2020 -

Lute Riley Honda responded

Mrsconnor, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

October 15, 2020

Excellent and fast service.Phillip Arnold took care of Excellent and fast service. Phillip Arnold took care of with me. He is very polite and liable person. I am very satisfied. Thank you very much. More

by Mehmet K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Topcu
Oct 24, 2020 -

Lute Riley Honda responded

Mehmet K., your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2020

The Service writer Philip Arnold was great and very helpful setting me up for my recall on my Honda civic. The tech Chobie was nice and fast during my airbag recall! Great job! More

by Skaterboy2289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip and Chobie were great!
Oct 24, 2020 -

Lute Riley Honda responded

Skaterboy2289, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2020

Philip remembered me from my visit in the spring! He helped me then and then took care of me today again. Even had my suv washed and tires cleaned. More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip service dept
Oct 14, 2020 -

Lute Riley Honda responded

Becky, we are so happy to read such a great review about Lute Riley Honda! We're looking forward to your next visit with us!

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