Back

Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

Sort by
November 04, 2020

Service manager was very helpful to explain me what was involved in fixing the recall item in my car when I asked why it is taking that long. He talked to the technician to make sure the battery is checked More

by Aysegul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold and service manager (didn’t get his name)
November 02, 2020

Excellent, friendly and efficient staff and service. The wait time was minimal and met all my expectations! Thank you Lute Riley Honda of Richardson, TX. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 31, 2020

The personnel at Lute Riley are very professional and treat their Customers with excellent respect and with a true desire to service the vehicle efficiently and quickly. More

by Ruuskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ryan Ayo
October 31, 2020

Kyle Owen was my service rep and was outstanding in all phases of my vehicle care. He went the extra mile to make sure all was done right Extremely pleased! More

by mgannaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
October 31, 2020

Friendly and professional staff, especially the gentleman who assisted us from start to finish. I failed to get the name of this person, although I am hoping that you can trace that. More

by Hil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff/Guy who assisted us
October 29, 2020

Y'all have been excellent ever since I've got my Honda back in 2012 I trust you all so much and thank you for everything More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Arnold
October 28, 2020

This is the best Honda dealership in Texas, hands down. Always get superior service and everyone is always friendly. Love the express service, they have always taken care of my car quickly. Thank you, Lute More

by Infin8soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke Chen, Marc Dupuy, Maricar Randall, Nadim Ahmed, Ray Trevino
October 26, 2020

Always a real pleasure to work with TD in the service department. A super kind and professional gentleman with an expertise in all things that need service in your vehicle. More

by Hoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dick
Oct 31, 2020 -

Lute Riley Honda responded

Hoon, we are so pleased you enjoyed your visit to Lute Riley Honda! If you're ever in need of more help, please let us know!

October 26, 2020

My experience with my Honda Dealer was excellent. The Service Advisor, Mr. Omri Wilson was professional, kind, and very helpful. He took time to explain everything in detail to me. Honda is fortunate to More

by MaryAnn Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Oct 31, 2020 -

Lute Riley Honda responded

Maryann Bennett, we are so happy to read such a great review about Lute Riley Honda! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

October 25, 2020

Awesome and good job done. You guys have a very good customer approach and reputable representatives. I personally appreciate every single minutes I waited. Thanks so much for your good job and keep it More

by Nneka Mgbojeme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Please I can't remember his name.
Oct 31, 2020 -

Lute Riley Honda responded

Nneka Mgbojeme, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

...
156
...