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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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December 24, 2020

Alex is super professional, very efficient and take good care of the customers. He is very friendly. You sholud be proud of having him in your team !!! Thank you, Miguel More

by Garcia6276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
December 24, 2020

Best Honda dealership in DFW, both in sales and service. The service personnel are always courteous and helpful and keep you updated on the status of your car maintenance. I have never had a bad experienc More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ryan Ayo
December 23, 2020

Always reliable. Do what they say their going to do within the time frame promised. Have used them over 15 years for Honda service (and purchased 2 Hondas from them during that time - Accord and an Ody More

by Jeff Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
December 23, 2020

Extremely responsive and courteous. Received information of a recall a 1pm on the HondaLink app. Was able to schedule an appointment for 1:40pm that same day. Even though they were extremely busy, they were More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
December 22, 2020

Good job of getting oil change and recall fix done in a timely manner. Always have coupons and shuttle service. Lute Riley does a good job and I would recommend them. More

by airby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service area
December 22, 2020

Even on the busiest day, Monday, the service was fast and efficient. From Kyle who took my call at service to Kyle Owen who helped answer my questions and took possession of my Honda van to service inspectio More

by LAMatHome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
December 21, 2020

I've been bringing my cars to this dealership for 20 years. I have never been disappointed with their service. Great work! Great service! Excellent! More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold, Michael Mason, Omri Wilson, Amir H, Mulu Alemayhu
December 17, 2020

Tim (referred to as “TD”) was awesome. He thoroughly explained every aspect of what was done to my car. He was friendly, and he made me feel special. He is the real deal. More

by mkinghpeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim (TD)
December 16, 2020

The service rep , Sam, took his time with me to go over the issues I had. He was super friendly and went above an beyond with customer service . More

by Lmfulton21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulu Alemayhu
December 14, 2020

TD is the best service advisor He is extremely knowledgeable and courteous. I enjoy working with him he is always early and aims to please. More

by Mark Simpkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir H
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