Lute Riley Honda - Service Center

Lute Riley service is very professional. We have been there many times and every time the work is done in a timely manner and done properly at a reasonable price. Also the service representative Omri Wil there many times and every time the work is done in a timely manner and done properly at a reasonable price. Also the service representative Omri Wilson really understands customer service. More

Not all dealerships are so friendly! There was 1 cashier was being trained, but we all have to learn. They were handling it great. We have had many many repairs done here over the years. So I am updating was being trained, but we all have to learn. They were handling it great. We have had many many repairs done here over the years. So I am updating this review as of January 13, 2021. I, as you read got my car back, it ran right for 4 or 5 days, then it sounded like the motor was falling out..again. We had just paid $2500.00 to replace catalytic converter, but that probably was not the real problem... thats the code that came up tho, so sure , you would think, fix that and it will be fine... NEW UPDATE: Jan 23rd. This has been a long story of a recall and we were told we could get another 100,000 miles after the recall work was done 5 years ago. ..till the same thing happened,... but it did last till150,000 miles total. After many thoughts and discussions we did come to an agreement.. Well, Honda itself is who was saying they would not replace the spark plugs etc, NOT Lute Riley Dealership. We talked with Alan and then Valter and we decided we would take the van home, not repaired. We had a great conversation.. We were just going to do it ourselves and sell it, we had put too much into it at the age of a 2012 Odyssey. We have loved that car tho!!! Its been through me totin 8 grandkids around! We got a call the next day from Valter, a very good and honest guy. He said, I have made a decision and we, Lute Riley, are replacing the spark plugs because "it is just the right thing to do". That was what we wanted to hear, because it came from being plain honest. We have done many cars and maintenance on cars there over the years, many years and this was the first problem. The customer service guys are always accommodating and through this we met several up line guys. Valter really had our best interest in mind, that was very, very appreciated. Honda cars do last forever....nearly. Thank you Valter for stepping up and making this happen . Lute Riley is a good dealership and they do make you feel at home and if you are a people person this definitely the place for you! More

Took my car in early this morning. It was going to take a-couple of hours to get it fixed. So they arranged a ride for to and from the dealer. How much easier can that get. You guys are awesome! Definitely a-couple of hours to get it fixed. So they arranged a ride for to and from the dealer. How much easier can that get. You guys are awesome! Definitely a 5 More

Lute Riley’s service department is awesome! Great at keeping the customer informed. Even took me home & brought me back the next day when my truck had to stay over night. Hated having to spend almost $9 keeping the customer informed. Even took me home & brought me back the next day when my truck had to stay over night. Hated having to spend almost $900 on the truck right now, but life happens! Service guys gave me excellent advice about how to prevent rats from getting at my engine! Much appreciated! More

TD in service is a class act. A professional in every regard our service appointment went swimmingly. I wish the same could be said about the sales department. Will Ramos seems to not enjoy his job very regard our service appointment went swimmingly. I wish the same could be said about the sales department. Will Ramos seems to not enjoy his job very much. We will be taking our business elsewhere, but would perhaps return for service as long as TD is around. More

Michael Mason was a very professional and friendly service advisor. He explained the results of the inspection and was respectful with my decisions. He even offered that I could just paid at the servi service advisor. He explained the results of the inspection and was respectful with my decisions. He even offered that I could just paid at the service center so I don’t have to go to another place to pay!! More

I have used Lute Honda Riley for service since I purchased my Honda cars there. They have always provided good service. I have had excellent experiences with sales, service and express service purchased my Honda cars there. They have always provided good service. I have had excellent experiences with sales, service and express service More

My customer service gentleman is always friendly and helpful. The work is always done promptly. Checking and paying is a quick and easy process also. helpful. The work is always done promptly. Checking and paying is a quick and easy process also. More

They are friendly and courteous. I had my car inspected and I was out of there in about thirty minutes. I always take my car to the express service for oil changes and inspections. They do a good job! and I was out of there in about thirty minutes. I always take my car to the express service for oil changes and inspections. They do a good job! More

Excellent experience with my repair service. Excellent customer service. Spoke with Phillips and gave me specific etails on everything my vehicle needed. Quoted a price, was able to get discounts and reas customer service. Spoke with Phillips and gave me specific etails on everything my vehicle needed. Quoted a price, was able to get discounts and reasonable price. Would recommend Luke Reilly Honda service department for your repairs. More