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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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January 29, 2021

I had to take my 2016 Accord to the body shop, to replace the front bumper. From the minute we first spoke with Alex, we were at ease. He was very informative and extremely professional throughout the entire More

by Carol S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Medina
January 29, 2021

Lute Riley recently performed warranty work and my car and it could not have been a better experience. They even changed my battery for free. EXCELLENT communication through the entire process. More

by David McSpadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Weiss
January 28, 2021

Joel Vargas Rios did an excellent job in explaining what needed to be done. Joel ordered the needed replacement items. He kept me advised about was happening. He got my Civic repaired and repaired in less More

by planok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, Sake, Victor
January 28, 2021

Service tech explained what was needed and answered all my questions. He wears very professional. He listened to one of my concerns and had it investigated. More

by Jazzman9504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dick
January 28, 2021

I went to Lute Riley Honda to get the car inspection. I was first in line and they told me it would take about 30 minutes for the inspection. They were much faster than that which was wonderful. They kept More

by Betse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Service
January 27, 2021

Omri Wilson and Lute Riley Honda not only met my expectations, they exceeded them. I unfortunately hit a curb and busted a front tire. My tires were far from needing replaced but too wore to just re More

by staronla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
January 27, 2021

Alex and his team exceeded my expectations in every way. Such professionalism!!!!! I will most definitely recommend friends and family to go see Alex and right their wrong! I’d hire Alex is a minute! More

by bitlerclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Medina
January 26, 2021

Melissa Johnson, our service representative, is awesome! She is so friendly and professional. Anytime we have an issue with our 2016 Honda Odyssey, she is there to help resolve the issue with excellenct cus More

by chrisdrachenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
January 26, 2021

They taking care customers answered the phone call less than five minutes, verified my question with checking on line to get confirmed Wright answer, that is extra inches to walk but is nice More

by Ipsjclee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason and Mario Castro
January 24, 2021

Philip was so nice from the time I drove in and didn’t make me feel like he didn’t have time to listen to my long story. About what I thought was going on with my car. More

by Barbara Littlepage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with a sales person. My car was in for repairs.
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