Lute Riley Honda - Service Center
Richardson, TX
1,845 Reviews of Lute Riley Honda - Service Center
Valtor and Philip were Excellent!! What could've easily been a bad day turned out to be simple and tolerable. I greatly appreciate they help and care they provided. Thank you! been a bad day turned out to be simple and tolerable. I greatly appreciate they help and care they provided. Thank you! More
I’ve owned several Accords over the years. Lute Riley has always treated me with great customer service. I used to go to another dealership in the Metroplex and the service was awful. Started using Lute Rile always treated me with great customer service. I used to go to another dealership in the Metroplex and the service was awful. Started using Lute Riley has always been pleased. They aim to please. More
I had my first oil change for my new car and I had the best experience! I received text alerts throughout the process letting me know when the service started and ended, as well as a link to the multi-poi best experience! I received text alerts throughout the process letting me know when the service started and ended, as well as a link to the multi-point inspection performed. More
I really appreciate the dealership when it comes to giving their customer service. It’s always superb and extra ordinary. Michael from the service department was awesome and deserves a raise and a tr giving their customer service. It’s always superb and extra ordinary. Michael from the service department was awesome and deserves a raise and a treat from the management. More
I was given immediate attention and care for my car. The service was done in the most appropriate time. The service department called me immediately once done. service was done in the most appropriate time. The service department called me immediately once done. More
The personnel were friendly, helpful, and respectful. They attend to my needs as soon as possible. They were able to finish the job at the most appropriate time. They attend to my needs as soon as possible. They were able to finish the job at the most appropriate time. More
My service advisor Melissa can read minds. She knew the required maintenance for my car and gave me the expected wait time. The waiting area was spacious. I felt I was treated like family. When my vehicle required maintenance for my car and gave me the expected wait time. The waiting area was spacious. I felt I was treated like family. When my vehicle was ready, I was pleasantly surprised by the service specials ‘coupon’ that lowered my bill. Of course I would recommend them. More
Lute Riley is organized, Friendly and effecient. They always go out of their way not to sell me services I don’t need focusing on the long term relationship. It’s easy to schedule and I can comfortably w always go out of their way not to sell me services I don’t need focusing on the long term relationship. It’s easy to schedule and I can comfortably wait in their service area which has internet WiFi, light snacks and a clean bathroom. They were great More
Intial consultation was informative.Alex kept me up to Intial consultation was informative. Alex kept me up to date as repairs were performed. Shop did an awesome job with repair. I will be using this sho Intial consultation was informative. Alex kept me up to date as repairs were performed. Shop did an awesome job with repair. I will be using this shop again if repairs are needed. More