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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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1,845 Reviews of Lute Riley Honda - Service Center

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February 03, 2021

Valtor and Philip were Excellent!! What could've easily been a bad day turned out to be simple and tolerable. I greatly appreciate they help and care they provided. Thank you! More

by Kjp249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valtor, Philip
February 02, 2021

I’ve owned several Accords over the years. Lute Riley has always treated me with great customer service. I used to go to another dealership in the Metroplex and the service was awful. Started using Lute Rile More

by JMackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember everyone.
February 01, 2021

I had my first oil change for my new car and I had the best experience! I received text alerts throughout the process letting me know when the service started and ended, as well as a link to the multi-poi More

by Adam M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo, Mulu Alemayhu
February 01, 2021

I really appreciate the dealership when it comes to giving their customer service. It’s always superb and extra ordinary. Michael from the service department was awesome and deserves a raise and a tr More

by Tito M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Thanh Do, Harrison Do
January 31, 2021

I was given immediate attention and care for my car. The service was done in the most appropriate time. The service department called me immediately once done. More

by caspei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Arnold
January 31, 2021

The personnel were friendly, helpful, and respectful. They attend to my needs as soon as possible. They were able to finish the job at the most appropriate time. More

by caspei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Arnold, Roy Arcilla
January 29, 2021

My service advisor Melissa can read minds. She knew the required maintenance for my car and gave me the expected wait time. The waiting area was spacious. I felt I was treated like family. When my vehicle More

by Late.adopter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
January 29, 2021

Lute Riley is organized, Friendly and effecient. They always go out of their way not to sell me services I don’t need focusing on the long term relationship. It’s easy to schedule and I can comfortably w More

by Dcmclees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Watson
January 29, 2021

Service dept is excellent. Been driving Hondas for 25 years. I trust Phillip Arnold and his staff to guide us in the care of our cars. More

by ilene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold, Service Manager
January 29, 2021

Intial consultation was informative.Alex kept me up to Intial consultation was informative. Alex kept me up to date as repairs were performed. Shop did an awesome job with repair. I will be using this sho More

by Deanyhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri, Alex
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