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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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February 13, 2021

Came in for service because my seat in my 2019 Honda Accord squeaked terribly. My service advisor that worked with me Phillip Watson kept me updated got me a rental and put my car and my worries at ease More

by andrewortolani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Watson
February 12, 2021

I called at the last minute for an appointment and got one immediately. Michael was my service agent, and he was excellent. Thanks for excellent service. More

by oldncranky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael (Don’t know his last name)
February 12, 2021

Alex Medina was excellent to work with. He was very personable, explained each step of the repair process and also advised me to have the battery replaced soon, which was not apart of the repair, but a More

by Samone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Medina
February 11, 2021

Very professional service Advisor . Compare with previous early year back few year back . This is just excellent ! Very excellent know that part was missing and quite More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke Chen , Ke Chen, Kenny Tang
Nov 16, 2022 -

Andy responded

Excellent sales person ke chen from Andy Honda civic 2019 . Knowledgeable understanding

February 11, 2021

Excellent service. Extremely knowledgeable technician. Even though I arrived late in the afternoon and there were many customers ahead of me, the work was completed sooner than promised, including a court More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 09, 2021

I had a great experience. Prompt and courteous service. Michael Mason did a great job explaining what needed to serviced. I was in and out in a very reasonable amount of time More

by rball2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
February 09, 2021

Appreciate the quick lube area, service technicians, especially Logan, explained additional services very well. Services completed quicker than promised. Car wash much appreciated. Cashier outstanding. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
February 06, 2021

Collision repairs are amazing! Alex is very professional and kept me apprised during my repairs in my Mazda. No matter what you drive, I would see Alex. Top notch techs. I highly recommend!!!! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Medina
February 05, 2021

Great service from attentive service advisors Ryan and Tim with every visit. We have bought cars and had service here for many years. Highly recommended! More

by ronandcindyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Ryan, Marc Dupuy
February 04, 2021

Lute Riley Honda location in Richardson is my favorite location! I take my Honda here for all maintenance and concerns. Thank you so much, Adam! More

by MKHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Presser
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