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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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March 01, 2021

Kyle was awesome but i got screwed with my backup camera. I was promised a new camera but all they did was repaired the bracket and lied that they replaced the camera with a new one. More

by Waheedb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
March 01, 2021

As always received excellent service and friendly customer service. Every aspect of service is explained in detail and no pressure to purchase any service offered or needed. More

by Paul1stsgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
February 27, 2021

Es exelente el servicio, Muy buena atención por parte de los empleados son muy amables , espero y nunca cambien porque siempre iré a darle el servicio a mi ridgeline 2020 ahí con ustedes. More

by Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Departamento de servicio.
February 27, 2021

I will always initially begin any service on my 2004 Accord at Lute Riley Honda. I purchased the car there in 2006. I trust their experience in properly diagnosing my concerns and providing me with More

by daniel_mcelroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri & Thap
February 26, 2021

I continue to use Lute Riley for my Honda needs . Phillip Watson has been my service person and is excellent . He treats you like an intelligent individual, is straight forward and goes the extra mile fir hi More

by kschopfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Watson
February 26, 2021

Awesome service and communication as related to that service. Open and clear communication. Great customer service. Philip was prompt and professional. Greatly appreciate getting it done quickly. More

by Boldtian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
February 25, 2021

Melissa Johnson contact person was great! Good customer service @ communication throughout process of repairs. Clean lobby considering covid 19 protocols. Could have used some magazines to read to pass the More

by Psuewaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
February 25, 2021

Per usual, EXCELLENT SERVICE! Kyle Owen is my favorite service advisor, always upfront and honest! Saki is my favorite shuttle driver, very polite and courteous! More

by PinkDiva318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
February 24, 2021

They replaced a motor for my passenger window and made extra effort to get replacement part. Very friendly and allow me to leave car overnite More

by sjostedtirene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
February 23, 2021

Great service! Thank you, Michael and Omri! Timely and prompt response. I had a few extra requests and they were ready to help me. Thanks Honda! More

by fabielisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson, Michael
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