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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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October 13, 2021

Kyle is the man! Every time I come in I know can count on him! More

by lenagordeev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Oct 18, 2021 -

Lute Riley Honda responded

Lenagordeev, thank you for your kind words and this wonderful review! We hope to see you soon!

October 12, 2021

Melissa was great. She informed me of some extra service options and recommendations without a hard sales approach. More

by Dcmclees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 14, 2021 -

Lute Riley Honda responded

Hi Dcmclees, thank you so much for your positive comments about Lute Riley Honda! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2021

Excellent customer service. Kyle C went above and beyond. I also really appreciate that my car was ready before the estimated time. More

by Ella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cannelle
Oct 14, 2021 -

Lute Riley Honda responded

Ella, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2021

We appreciated the great service and attentiveness when our vehicle needed repair. Our service manager was outstanding. More

by Bfrindell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2021 -

Lute Riley Honda responded

Bfrindell, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2021

Excellent service - Staff was friendly and quick with service. Text communication was great so there was no need to go and find the person helping you. System used for accepting or declining any addition More

by facalaml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Oct 12, 2021 -

Lute Riley Honda responded

Facalaml, your satisfaction is our top priority. We're looking forward to your next visit with us!

October 10, 2021

I knew that buying an older car would be some work eventually but this dealership has made any part of that painless. Very thankful to have found my first cat here. More

by ADay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Topcu
Oct 12, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 09, 2021

Friendly professional Friendly professional Friendly Friendly professional Friendly professional Friendly professional Friendly professional Friendly professional Friendly professional Friendly profess More

by Blpsmail-05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 12, 2021 -

Lute Riley Honda responded

Blpsmail-05, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 09, 2021

I will always come back to Lute Riley Honda. Good service—good people. Bought 3 cars here. More

by Rmccurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, service mgr too
Oct 12, 2021 -

Lute Riley Honda responded

Rmccurry, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

October 09, 2021

Great service all around. Friendly, quick and efficient staff. Very helpful. Estimated time was 1.5 hr but got done under an hour. Maybe because I went there when it just opened on a Saturday. Waiting room More

by armind guting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember names but I dealt with 5 employees
Oct 12, 2021 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

October 09, 2021

I’m very satisfied with the service of my hondathat I got ky oil change done so quickly. More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 12, 2021 -

Lute Riley Honda responded

Rocky, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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