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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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October 26, 2021

I have had my Honda autos serviced here for fifteen years for a good reason. I work in other mechanical and electrical fields and this service center does top notch work! They have never failed to provide More

by Honda lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Oct 27, 2021 -

Lute Riley Honda responded

Honda Lover, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

October 26, 2021

Great service and enjoyed the stay at the dealership. Would recommend them for service on Hondas More

by dlairborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Strawn
Oct 28, 2021 -

Lute Riley Honda responded

Dlairborne, we're happy to hear you had such a positive experience with our team! Thank you for the recommendation, and have an amazing day!

October 26, 2021

Made an appointment and was greeted promptly upon arrival. Attendant was very nice and friendly. He explained everything in detail and kept me informed. More

by jean schuenke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "TD"
Oct 28, 2021 -

Lute Riley Honda responded

Jean, we are glad we could help! We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2021

Roberto Longoria was very professional and courteous. Kept me appraised of progress and work was done before the estimated time. More

by Lensm2753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Oct 27, 2021 -

Lute Riley Honda responded

Lensm2753, we're glad to hear you enjoyed your visit. We hope to see you soon!

October 23, 2021

Melissa is wonderful! She took care of needed repair and patiently answered all my questions! She made technical issues easy to understand, and she gave honest options! She told me a great way to keep rats More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Oct 26, 2021 -

Lute Riley Honda responded

Crv, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2021

Excellent, Professional Service Advisors: Kyle & Philip. Fantastic job well done. Explain the services performed. Thank you. More

by Shajoy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 26, 2021 -

Lute Riley Honda responded

Shajoy123, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

October 22, 2021

They did an oil and filter change and they did an excellent job. They washed my car too. More

by contojg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 26, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2021

Was expecting an up sell. But they did only what I asked!! Very good job! More

by Msquared419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Oct 22, 2021 -

Lute Riley Honda responded

Msquared419, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 20, 2021

Very friendly staff. The technicians are very resourceful and do a good job at keeping you updated with what's going on with your vehicle. Valter is great to work with, as he's very compassiona More

by Yakkiscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter
Oct 22, 2021 -

Lute Riley Honda responded

Yakkiscott, we're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

October 20, 2021

Very knowledgeable and nice. Explained everything. Courtesy ride service is also good . Driver was nice thanks More

by memonfarzana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TD
Oct 22, 2021 -

Lute Riley Honda responded

Memonfarzana, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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