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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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November 01, 2021

Took a long time, but service was good. I hate these stupid things where people are pressured into answering with the highest rating. What a waste of time for everyone involved. More

by middasmidda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Nov 02, 2021 -

Lute Riley Honda responded

Hello Middasmidda, we appreciate you taking the time to leave us this feedback.

October 30, 2021

Always helpful and they are a good first choice for a car. I was worried about what a used car would take for me for my first car but so far they have made it painless. More

by ADay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Watson
Nov 02, 2021 -

Lute Riley Honda responded

Aday, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Until the next time we meet, take care!

October 29, 2021

Very easy access, immediate response by service personnel once the garage was entered. Polite Greeting More

by rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Philip Watson
Oct 30, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 28, 2021

Good service. No wait, trained mechanic who was very kind and personable. He also had my car washed before I left dealership. More

by Woolery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 30, 2021 -

Lute Riley Honda responded

Woolery, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2021

I bought my car from Lute Riley Honda back in June 2020 and it was a great and easy experience. Ive been able to bring my car back to the service center a couple of times since then for regular maintenance More

by mazell.mitasky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the person who did the oil change. , Christina Bernd
Oct 30, 2021 -

Lute Riley Honda responded

Hi Mazell.mitasky, thank you so much for your positive comments about Lute Riley Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2021

Kyle and the group were great at doing the needed, an oil change, and diagnostics to determine what might be needed and what can be postponed for later on! More

by BarryP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Oct 30, 2021 -

Lute Riley Honda responded

Barryp, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to see you soon!

October 28, 2021

Phillip Watson was the best. For it was done in reasonable time and save money on what needs to be done now VS what can be done later. Personable and knowledgeable. More

by Carpenterginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Watson
Oct 30, 2021 -

Lute Riley Honda responded

Carpenterginger, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

October 27, 2021

Omri Wilson is outstanding service advisor. We won’t go anywhere else. He is very professional and competent. More

by Suzeegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Oct 28, 2021 -

Lute Riley Honda responded

Thanks for your praise and kind comments about our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 27, 2021

I have been a customer of Lute Riley for several years. The sales and service departments are both excellent. More

by nncygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir H, Thanh Do
Oct 29, 2021 -

Lute Riley Honda responded

Nncygal, we are so happy to read such a great review about Lute Riley Honda! We can't wait to see you again, have a great day.

October 27, 2021

Car ready when promised even with short notice on the repair. Good and regular communication by my service rep and the repair was perfect… looks like new. More

by Jpeevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Peterson
Oct 29, 2021 -

Lute Riley Honda responded

Jpeevans, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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