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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,846 Reviews

1,846 Reviews of Lute Riley Honda - Service Center

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November 10, 2021

The service was great. The service man came out to my house to replace the battery. Thank you for excellent service. More

by Evkouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valter Odom
Nov 13, 2021 -

Lute Riley Honda responded

Evkouch, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2021

The dealer diagnosed and addressed issues with my car. Service agent was kind and took care of me. More

by grossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service.
Nov 13, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 09, 2021

Clean facilities, good communicators, took time to explain what we needed. Also figured out how to handle the warranty. More

by Steve.Rolandelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen
Nov 13, 2021 -

Lute Riley Honda responded

Steve.rolandelli, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

November 08, 2021

Excellent service from Philip Watson. He was prompt, informative, and thorough with my vehicle’s maintenance and I think my car got excellent care. More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Watson
Nov 10, 2021 -

Lute Riley Honda responded

Peggy, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 08, 2021

When i show up with my family Mr Michael Mason take care of my problem he make sure that i need a new battery thx More

by Misael Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Nov 10, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2021

Everything went great. The personnel were thorough and courteous and efficient. Their standards were excellent More

by deborahwills2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Adam Presser
Nov 10, 2021 -

Lute Riley Honda responded

Hi Deborahwills2014! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

November 08, 2021

Took my car in for regular service and car wash and I noticed a decent sized paint chip on my driver fender, light scratch on passenger quarter panel and a smell dent on my passenger fender. I look at ca More

by Dyljpres94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam presser
Nov 11, 2021 -

Lute Riley Honda responded

Hi Dyljpres94, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (855) 984-2917 at your earliest convenience and we will do our best to resolve this with you.

November 07, 2021

Very helpful service advisor and mechanics. Thank you much for diagnosing and servicing my Honda Odyssey More

by grossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and John in service
Nov 08, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2021

This is the only dealership I haven’t wanted to burn to the ground. You have really taken good and fair care of me and my car, which was an excellent choice. Your customer service is exactly what they sho More

by Lynne Johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Chuck Papari
Nov 08, 2021 -

Lute Riley Honda responded

Lynne Johnston, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope you have a great day!

November 05, 2021

All inspection services results should show up in receipt.all staff are friendly,nicely,good More

by Trangnguyen9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Nov 08, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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