Lute Riley Honda

From the first time i walked into the dealership until after i bought my car Shawn Khan and everyone i have come across in Lute Riley from Finance to Service Department have been extremely helpful and mor after i bought my car Shawn Khan and everyone i have come across in Lute Riley from Finance to Service Department have been extremely helpful and more than anything listened to my queries and answered them accordingly. It has been a pleasure working with Lute Riley and i will definitely recommend people to buy a car from this dealership if they want a hassle free experience. More

Marcus made my whole experience feel like I was dealing with my neighbor, no haggling or stress everything was nice and smooth. I would recommend Marcus to everyone. with my neighbor, no haggling or stress everything was nice and smooth. I would recommend Marcus to everyone. More

Marc is always a pleasure to work with and we have purchased multiple vehicles from him over the past 15 years. He makes the process simple and straightforward. I will continue to purchase/lease veh purchased multiple vehicles from him over the past 15 years. He makes the process simple and straightforward. I will continue to purchase/lease vehicles from Marc and Lute Riley in the future. More

Leo was fantastic. But the finance manager (didn't get the name) was rude and unfriendly. When I asked about a document he wanted me to sign, he snapped at me, "You don't have to sign it. You don't have t the name) was rude and unfriendly. When I asked about a document he wanted me to sign, he snapped at me, "You don't have to sign it. You don't have to trade your car in." Just obnoxious. I also don't like the pressure to buy extended warranties, LoJack, etc. Because of my experience with the finance manager, I probably would not come back. But again, Leo was terrific in every way, and I would recommend him to anyone. More

This is the second car that I have purchased from Marc. He is extremely helpful and makes buying a car as easy as possible. I really appreciate the ease of dealing with him and Houmahe (spelling?). They He is extremely helpful and makes buying a car as easy as possible. I really appreciate the ease of dealing with him and Houmahe (spelling?). They were both great to work with and I will be buying my next car with them as well. More

My family has purchased 4 cars from Lute Riley because we know the value of a Honda car. The past two cars that we purchased, my brother's, and my car, we were helped by Marcus. He is our "go to" guy anytim know the value of a Honda car. The past two cars that we purchased, my brother's, and my car, we were helped by Marcus. He is our "go to" guy anytime we have any thoughts of getting a vehicle. He is not pushy as some salesmen tend to be, but allows you the freedom to browse while lending a helping hand. He also informs you about the finances and makes suggestions on what you should do financially. When I came in I had something in mind that I wanted to purchase, but there wasn't any car that matched what I was thinking I wanted, but Marcus suggested that I try out the Honda Fit. I didn't know much about the Fit, but I tested it out, and instantly I knew this was my car. I love my new car, and its all thanks to Marcus. My mom and other brother will eventually purchase a car, and we know Marcus is the only one we will be talking to. We appreciate the quality of vehicles that Lute Riley has, along with the quality of the employees, with Marcus being our hook up for all things Honda. More

The staff were experienced, knowledgeable, friendly and gave a good price. Overall, it was a great experience shopping at Lute Riley Honda at Richardson, Texas. I would highly recommend this dealer. gave a good price. Overall, it was a great experience shopping at Lute Riley Honda at Richardson, Texas. I would highly recommend this dealer. More

I have purchased many cars from Lute Riley and always received good service but this was an especially memorable experience. While I have purchased from Mark before this was my first experience with his received good service but this was an especially memorable experience. While I have purchased from Mark before this was my first experience with his partner Houmam. I am the store manager for Eddie Bauer's #1 ranked (365 stores) Watters Creek store in Allen. As a 92 year old Brand, my company stresses the importance of Legendary Customer Service but I rarely experience it outside my own store. Houmam was Legendary. His product knowledge was solid - he had an answer for every question. His patience, enthusiasm and sense of humor made the experience of buying a car a pleasure. He was everything an average car salesman was not. And when I came to pick up my new car, he not only reminded me to remove my toll tag, my garage door opener and the CD in the player (I was sure I remembered everything!) but he made me a gift of the music he shared with me during my test drives. I was not anticipating getting a new car that day but because of Houman's customer service, I saw no need to postpone the purchase. I will not hesitate to recommend him to anyone who needs a new car. Please be sure you recognize his unique abilities. More

My experience was exceptional! Everyone was very professional and treated me with respect. I came in looking at the CR-V. After talking with Marc Dupuy he saw that I would be happier in the Accord professional and treated me with respect. I came in looking at the CR-V. After talking with Marc Dupuy he saw that I would be happier in the Accord Crosstour. Because of his ability to read me the sale was made. I probably would not have gotten the CR-V... Houmam was very informative about all of the features and was very helpful. He never made me feel inadequate even though it was obvious I knew very little. Marc's follow up was excellent and he kept me informed throughout the whole process. I have already recommended Marc and Lute Riley Honda to a few people and I will continue to do so in the future. More

SHAWN LISTENED TO OUR NEEDS AND WAS PATIENT WITH OUR NEED TO COMPARE CARS.WHEN WE DECIDED ON THE HONDA ACCORD ,HE WAS ABLE TO GET THE EXACT CAR WE WANTED @ A FAIR PRCE.HE WAS THE CONSUMMATE PROFESSIONAL WHO TO COMPARE CARS.WHEN WE DECIDED ON THE HONDA ACCORD ,HE WAS ABLE TO GET THE EXACT CAR WE WANTED @ A FAIR PRCE.HE WAS THE CONSUMMATE PROFESSIONAL WHO KNEW BOTH HIS PRODUCT AND CUSTOMER WELL.IT WAS OUR GOOD FORTUNE TO HAVE WORKED WITH HIM. More