Lute Riley Honda

misled by Internet sales I went to Luke Riley Honda with the intent to test driving by a car. I was told the car that I found over the Internet at cars.com was still availabl I went to Luke Riley Honda with the intent to test driving by a car. I was told the car that I found over the Internet at cars.com was still available and when I got to the dealership I was told that it wasn't. The car has been sold several days before instead of the automatic version of the car I intended to drive and perhaps by, the only version available was a manual transmission. After misleading me about the availability of the car, I told the sales associate how much I expected and was limited to for an out the door price with a vehicle trade. The sales associate steered me towards a preowned vehicle and had me drive it without telling me what my expected trade in value would be and after a lengthy test drive I was basically told that they could negotiate on the vehicle price, and on top of that gave me a very low trade in value. If I could rate Luke Riley Honda zero stars, I would. I wasted four hours of my day they could've been avoided if the staff had been upfront with what I can get as a trade-in value and had been honest about the car that was supposed to been on the lot in the first place. More

Overall great experience Lori Zorn was our sales consultant. She was extremely helpful during our time there. She answered all of our questions. I felt comfortable at all t Lori Zorn was our sales consultant. She was extremely helpful during our time there. She answered all of our questions. I felt comfortable at all times. We came in late on a Friday night and she took her time to make us feel appreciated. She did not rush us. The overall experience was fantastic and I love my new 2015 Accord EX-L. Thank you Lori. More

Purchase of 2015 Honda Fit Marcus Waites was the salesman and he took great patience in helping me get a new car to fit my budget. He explained everything in detail to my satis Marcus Waites was the salesman and he took great patience in helping me get a new car to fit my budget. He explained everything in detail to my satisfaction. I would highly recommend Marcus to anyone looking for a Honda.-- also Lute Riley Honda dealership is great and made me a happy Honda buyer! Thanks Marcus in Sales and Joel in Finance! Joyce Boyd More

Great Dealership!!! I have purchased 3 vehicles from the dealership and I'm pleased with all 3. The service was awesome he answered all my questions. I didn't feel the p I have purchased 3 vehicles from the dealership and I'm pleased with all 3. The service was awesome he answered all my questions. I didn't feel the pressure of buying a car. I truly felt like a valued customer. Ask for Marcus he's great at what he does. Completely Satisfied Customer :) More

Good Experience We purchased a brand new 2015 Honda Accord Coupe from Lute Riley. The employees were kind and helpful. The overall experience was wonderful and we got We purchased a brand new 2015 Honda Accord Coupe from Lute Riley. The employees were kind and helpful. The overall experience was wonderful and we got a good deal on the vehicle, More

Good things happen at Lute Ruley! Just purchased a Honda Civic si for my son. Started out just looking, but found the dealership and salesman, Doug White to be so easy to work with we Just purchased a Honda Civic si for my son. Started out just looking, but found the dealership and salesman, Doug White to be so easy to work with we immediately knew looking would turn to purpchasing! We received a great car at a great price. I highly recommend giving Doug a call! He was sincere, professional and a great guy! We could not be happier with our purchase or experience! BC Plano More

An unexpected pleasure Thank you, Lute Riley Honda (AND especially, Marycar Randall) for an unexpected pleasure in securing our new vehicle. Although we did not neccessaril Thank you, Lute Riley Honda (AND especially, Marycar Randall) for an unexpected pleasure in securing our new vehicle. Although we did not neccessarily plan on trading last week, the numbers (vehicle cost, trade in value, etc.) were exactly what we had planned & figured within our budget. Honda's "true price" policy does make it easy, and unlike other types of dealerships (GM, Jeep), there was no haggling or disputes. Marycar was an exceptional sales representative; no pressure to buy, answered ALL our questions, and displayed the utmost of courtesy & professionalism. I last bought a Honda (from Lute Riley) in 1992, and am sincerely grateful/pleased I decided to return once we had decided to go back to a Honda. More

great experience My husband and I had a very good experience at Lute Riley Honda. Our salesman Doug White worked with us to find the best price for our new Accord. Bec My husband and I had a very good experience at Lute Riley Honda. Our salesman Doug White worked with us to find the best price for our new Accord. Because we were repeat customers we felt we were given a great deal. Doug was a pleasure to have as a salesman. We also had a great experience with Mark Dupree and Shaun Khan who helped with financing. If you want a no pressure salesman who works with you ask for Doug White. More

Great Deal! Amazing Staff!! The minute I got there I could see that Doug wanted to help me get the best deal for me and interested in what I needed and not just selling a car. He The minute I got there I could see that Doug wanted to help me get the best deal for me and interested in what I needed and not just selling a car. He was very pleasant and thorough. I went in there wanting to buy a Fit and ended up with a Civic with the best deal ever thanks to Doug, Harrison the Sales Manager and Grady, the Finance Manager. Harrison and Grady were great in making sure also that I got the best deal fit for me. What I really noticed was how they all worked as a team to help me. I appreciated that so much! More

Great Sales Consultant! Russell was great to work with. He didn't try to sell us on each car we looked at, which was refreshing. He helped us find was best for us. He did Russell was great to work with. He didn't try to sell us on each car we looked at, which was refreshing. He helped us find was best for us. He did all that he could to make sure we were satisfied. If you're looking for a car, contact Russell. More