
Lute Riley Honda
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The thought of shopping for a car is not something I look forward to, especially being a woman. I shopped a few dealers and got a lot of the "old-school" cheesy sales guy tactics. But at Lute Riley it was n forward to, especially being a woman. I shopped a few dealers and got a lot of the "old-school" cheesy sales guy tactics. But at Lute Riley it was nothing but pleasant! Louie Everhart is incredible! He treated me with respect, and talked to me like I was his friend, and not just a potential sale. He made the entire buying experience enjoyable!!! I also love their Up-Front pricing. There was no haggling back and forth, or waiting while my sales guy went and "checked with his sales manager". The Up-Front price was actually lower than what I was expecting to pay!!!! And Louie and his Sales Manager searched and worked really hard to find the exact vehicle I wanted. I will be sending anyone interested in buying a Honda to Lute riley, and they should ask for Louie! Everyone I encountered at the dealership was very pleasant and friendly. Thank you Louie and everyone at Lute Riley for making my car buying experience so great!!!! More
Lute Riley does an excellent job - sales, service, financing, everything. I have bought three cars from them and have all my service work done there. And I will continue to buy from them. They made a financing, everything. I have bought three cars from them and have all my service work done there. And I will continue to buy from them. They made a complicated transaction (two trade-ins) work for us. I highly recommend them. Thank you! More
I love this dealership and have bought my last 4 cars from them. They are fast, not pushy, honest and the customer service is #1!!! from them. They are fast, not pushy, honest and the customer service is #1!!! More
The car salesman, Shannon, was very professional and made my buying experience pleasant. I would definitely suggest this dealership to people I know. Thanks, guys. I would suggest not sticking the silver my buying experience pleasant. I would definitely suggest this dealership to people I know. Thanks, guys. I would suggest not sticking the silver Lute Riley advertisement to the back of cars. More
Carlton was wonderful to work with. He answered every question asked and offered additional information where approproiate and helpful. This was the best (and easiest) car buying experience I have ever question asked and offered additional information where approproiate and helpful. This was the best (and easiest) car buying experience I have ever had. Ms. Johnson, the finance person, was excellent as well. She explained every step of the process thoroughly. I love my Honda. More
We have dealt with Lute Riley and Marc Dupuy for the past several years and have received nothing but the highest professional service and friendly attitude on each visit. Marc has done an exceptional job o several years and have received nothing but the highest professional service and friendly attitude on each visit. Marc has done an exceptional job of putting us in the vehicle we need and our dealings with him have been professional, courteous, and beneficial. More
Jeremy was so helpful and had my best interest in mind the entire visit. I went in with the intention of one vehicle and he found me an even better suited vehicle for me and my family. He was very friend the entire visit. I went in with the intention of one vehicle and he found me an even better suited vehicle for me and my family. He was very friendly and never made me feel pressured to purchase anything or go out of my comfort zone. I highly recommend him and Lute Riley Honda. More
Sales person had very good knowledge of Honda vehicles. The car we purchased had just been traded in, and was not yet on the list of available vehicles, but our sales person recognized it was available and The car we purchased had just been traded in, and was not yet on the list of available vehicles, but our sales person recognized it was available and that it might fit our needs. More
We certainly didnt have a bad experience. We did research beforee came in, knew what we wanted and the acceptable price range, didn't bargain much and paid cash for the sale. It was pretty efficient. Howeve beforee came in, knew what we wanted and the acceptable price range, didn't bargain much and paid cash for the sale. It was pretty efficient. However, from a customer service standpoint, we had almost no interaction with Mulu. His teammate was wonderful and really was the main reason we are satisfied with the purchase. Mulu's partner accompanied us on several test drives, let us take the vehicle home and took care of paperwork while we waited for Mulu to finish with another customer so we could close our sale. I wish I could remember his name but I can't. He was the one who thoroughly explained Hybrid technology and grounded our expectations. He was also the only one to stay late to complete the sale, ensure our car was ready for us to drive home and put on the temporary tags in a severe rain storm. I would like to recognize him for taking the additional time we needed to feel comfortable with the sale. More