Lute Riley Honda

Best car buying experience ever!!! I have always dreaded the visit to the car dealer. So much so that this was the first financed vehicle that I have had in almost 20 years. I was very I have always dreaded the visit to the car dealer. So much so that this was the first financed vehicle that I have had in almost 20 years. I was very apprehensive at first, but after spending a very short time explaining my situation to Chase Matthes, he put me in exactly the vehicle that I wanted. I did not know I wanted it at the time, but once Chase spent the time to go over the features, I knew this car was a perfect reflection of my lifestyle. Kudos to Chase for understanding his customers and their needs and wants. I would also like to say that I enjoyed visiting with Harrison Do and everyone else who took the time to make this former apprehensive situation into a great experience which will be a fond memory. I will continue to shop with Lute Riley in the future and will refer everyone I know and encourage them to shop there. More

My best car buying experience I set an appt. for a test drive for a particular in stock Accord vehicle online. I got a confirmation telephone call from the dealership. Upon arrival I set an appt. for a test drive for a particular in stock Accord vehicle online. I got a confirmation telephone call from the dealership. Upon arrival, the specific car was waiting in the VIP section near the store entry. Hector Rodriguez welcomed us, got an overview of our needs and conducted the test drive. Mr. Rodriguez was our sales consultant the whole way; he is very professional. Mr. Rodriguez has a very pleasant demeanor, which helps the negotiating process. From the time of our arrival until we completed the documents was a three-hour period. That's quick for a vehicle transaction. Anyhow, use the internet and get with Hector Rodriquez at Lute Riley Honda. More

Amazing experience I was there to check a car, had a VIP treatment from the entire team. Sales personal just don't want to sell but they wanted the relationship ship go I was there to check a car, had a VIP treatment from the entire team. Sales personal just don't want to sell but they wanted the relationship ship going for a long time. The showed me the best car in Honda Civic coupe and I loved the color, and even suggested a good credit union, till I got the car the holded it for me. The best part was after service after the sale. More

Lied to on two different occasions I've been lied to twice at this dealership in the last two years. The first time, I was told that the window had been replaced on a used car and that I've been lied to twice at this dealership in the last two years. The first time, I was told that the window had been replaced on a used car and that I should come back and look at it. Showed back up and of course it wasn't. Today I was told over the phone a sticker price (Not the MSRP) for a Civic, and showed up to find out that the sticker price was actually over 2,000 higher. More

Five hour wait Waited five hours. Went to lease CRX as advertised. Was told that offer had fine print. My credit is 800+. Left at 6 pm and will NEVER GO BACK. Waited five hours. Went to lease CRX as advertised. Was told that offer had fine print. My credit is 800+. Left at 6 pm and will NEVER GO BACK. More

Best Car Buying Experience Ever I did a lot of research on dealerships and the Honda I was interested in before visiting Lute Riley Honda. The dealership was very busy but my salesma I did a lot of research on dealerships and the Honda I was interested in before visiting Lute Riley Honda. The dealership was very busy but my salesman, Ricky Bobby, not only took a lot of time explaining all about the Fit, he was also very patient with all my questions. At no time did I feel even the tiniest amount of pressure to purchase a car. Additionally, Ricky Bobby made sure I felt comfortable with my decision to trade my beloved Civic in for the Fit. He even found 4 different Fits for me to test drive. I decided on the fourth one. As soon as I made my decision, it took less than an hour to get the keys and drive my new car home. I can't say enough about how extremely pleasant the car buying experience was at Lute Riley Honda. More

Dealership stealing Drop off a car for service at dealerships " Lute Riley in Richardson, Texas" for repair and got stealing personal stuff inside after they done service Drop off a car for service at dealerships " Lute Riley in Richardson, Texas" for repair and got stealing personal stuff inside after they done service. More

Great experience with Gatis Me and my wife came in to buy a car and had limited time and Gatis took really good care of us.. Got the car we wanted in half the time it normally ta Me and my wife came in to buy a car and had limited time and Gatis took really good care of us.. Got the car we wanted in half the time it normally takes More

Great Experience at Lute Riley Honda I just want to say what a great experience that I had when I purchased my new Honda Accord from Jerrell Boyd. My daughter referred me to him when we n I just want to say what a great experience that I had when I purchased my new Honda Accord from Jerrell Boyd. My daughter referred me to him when we needed a new Accord....He was smart, helpful and patient with my husband....He took extra time to go over the car with us after we purchased it and just an all around nice guy....If you are in the need for a new Honda please go see Jerrell. More