Lute Riley Honda

I've purchased lots of new vehicles, and most dealerships try to keep you in the showroom or on the lot as long as possible in an attempt to close the deal. For me, this is a huge turnoff because my time is try to keep you in the showroom or on the lot as long as possible in an attempt to close the deal. For me, this is a huge turnoff because my time is extremely valuable. The salesperson (Kenny)and others at Lute Riley Honda, listened to me and understood that I had limited time. I told them what vehicle I wanted and the price I was willing to pay. They were willing to match the best deal I'd found in terms of price, and they had the exact vehicle I wanted in terms of options, color, etc. This was the easiest, most pleasant car buying experience I've ever had. And, when I returned to the dealership to have the license plates put on, the salesperson had the vehicle washed and vaccuumed. This was so simple, but it meant a lot. More

Hussein Ali was extremly informative, Friendly and willing to guide and help me in everyway needed. He presonally intruduced me to individuals that would take me through the process of purchasing and willing to guide and help me in everyway needed. He presonally intruduced me to individuals that would take me through the process of purchasing and servicing my vechicle. I left the dealership feeling I had made good friends at Lute Riley Honda. Kristen Johnson was very friendly and explained the entire financial process with me so that I understood and had no fears of the unknown. Because my insurance check did was not received on the date that was given to me by my agent, I was afraid there would be problems. Kristen worked with me to erase those fears. Dan Weiss made sure any issues I had with an unexplained noise I was concerned about was taken care. Christine Phan-Schultz handled the servicing of my vechicle along with the Service Manager (name?). My car was not returned to me until the problem was solved though it took several attempts. I very much appreciated the determination to return my vechicle with the problem corrected not bandaged. Though I am new in Texas, all those that I have contact with I tell of the positive experience I had with Lutz Riley Honda at every opportunity. More

Alex is AWESOME! My mom has known him for a while so I too go get my car serviced by his team. He is always friendly, and he really cares about his customers. too go get my car serviced by his team. He is always friendly, and he really cares about his customers. More

I would definitely recommend Lute Riley. This is my second new Honda from this dealer (2006, 2011) Hussein Ali helped me with this deal. A respectful and helpful salesman with excellent customer ser second new Honda from this dealer (2006, 2011) Hussein Ali helped me with this deal. A respectful and helpful salesman with excellent customer service. The experience was positive. More

Last year I purchased a new 2010 Honda Accord and had an unfortunate wreck. My car was totalled as a result. I went to Lute Riley and spoke with the manager, Chris Ballard. I explained that I was looking unfortunate wreck. My car was totalled as a result. I went to Lute Riley and spoke with the manager, Chris Ballard. I explained that I was looking for a replacement vehicle and wanted to keep the payments to what I was paying or close to that. Chris referred me to Ali to help in my car selection while he worked on the financial side. Ali was extremely helpful and had excellent customer service. With the help of Ali and Chris, I was able to get a brand new 2011 Accord at the same price as what I had been paying. I would definitely recommend Lute Riley to others and Ali is your guy! He's been there 5 years and the experience shows. More

I appreciate the fact that I received a phone call from the dealership telling me that they were giving top dollar for trade ins. When I made the appointment, I explained that I would only be interested i the dealership telling me that they were giving top dollar for trade ins. When I made the appointment, I explained that I would only be interested in a new vehicle if the money was right. I totally meant that, and only looked at a new vehicle seriously when the dollars were lining up. My experience was a positive one, not pressured, stressed by any employees at all. I would totally recommend Lute Riley Honda again, just as I have in the past. Thank you, Donna More

I'm a long-time customer of the Lute Riley Service Dept. My comments: Christine Phan is great! Really cared; timely responded to inquiries; professional attitude; no b.s.; gave me a break on pricing and r My comments: Christine Phan is great! Really cared; timely responded to inquiries; professional attitude; no b.s.; gave me a break on pricing and rental car for being a long-time loyal customer; made honest recommendations. Thanks again. Kenny Broodo More

My daughter purchased a used vehicle from this dealership this past weekend. What a wonderful experience! Carlton Bargman was our sales consultant and was such a delightful young man. No pushy salesman here. this past weekend. What a wonderful experience! Carlton Bargman was our sales consultant and was such a delightful young man. No pushy salesman here. He was very respectful and helpful, but not pushy. Once we finished up with Carlton, we were directed to the finance department. The most wonderful young man, William Chambless, helped us. He worked so hard, along with another gentleman by the name of Will (I did not get his last name), to find a lender who would give my daughter a loan. We started the car buying process at 9:00 a.m. and were completely done by 12:30 p.m. It was as close to painless as a car buying experience could be. We were so impressed by these young men and the dealership in general. We will definitely come back for our next car purchase. More

I had the difficult job of replacing my wife's totaled 2002 Buick Century, virtually out of our own pocket. I found a web page of Cars Under $10,000 on LRH's site. I was shown the 2003 Buick LeSabre by D 2002 Buick Century, virtually out of our own pocket. I found a web page of Cars Under $10,000 on LRH's site. I was shown the 2003 Buick LeSabre by Dan Ashton and brought my wife back to approve and drive. It's been my experience of 55 years in sales that low price products, intended to bring in a customer and the sell him up is pretty much standard. This did not happened, I'm sure, because I made my case clear, not because Dan was negligent as a salesman. One reason I rate this dealership high is because on the road test, my wife noticed that she could not adjust the mirrors. Dan says, no problem. They will fix it. There was no remotes for the keys. No problem, he says. We buy the car. To fix the car meant replacing the left door component, not a fuse. No problem. Tomorrow I pick up the remote keys. No problem. If this is bad for business to take care of your customers regardless of loss of profit on a particular deal,then I have been wrong for a lot of years. I posted these sentiments on FaceBook. I think the way my sale was handled will pay off many times over. More

I have used Lute Riley Honda for several years for maintenance and repairs. My most recent service advisor was Katie Wilson. She was always knowledgeable and helpful in advising me and explaining to maintenance and repairs. My most recent service advisor was Katie Wilson. She was always knowledgeable and helpful in advising me and explaining to me what my vehicle needed. She was easy to contact and always kept me informed as to the status of the work being done on my vehicle. I would highly recommend Lute Riley Honda to anyone. Phil Dunnet the Service and parts director was also good about staying in touch with me to ensure I was getting their usual good service. More