Lute Riley Honda

great experience Jerrell Boyd took me through entire process with ease and was most helpful. Terrific experience and painless! Highly recommend Jerrell and dealership. Jerrell Boyd took me through entire process with ease and was most helpful. Terrific experience and painless! Highly recommend Jerrell and dealership... love new Honda! More

Excellent experience I went into the dealership assuming I would be ripped off. Lets face it, used car sales men don't have the most stellar reputation. My experience has I went into the dealership assuming I would be ripped off. Lets face it, used car sales men don't have the most stellar reputation. My experience has forever changed my impression of the car buying process. I was greated by the sales man Devrim Ersoy. Not only was he incredibly friendly and respectful, but I never once felt pressured. I told him what I was looking for and he gave me two different options based on what I told him. He actually listened to what I wanted and took the time to match me with the perfect product. He didn't push me into the car of the month. He never made me feel rushed, he offered me drinks/snacks, and made the entire process so easy. He explained the process and set proper expectations during the entire purchase. I was treated so respectfully and felt bad for assuming the worst going into the dealership. The entire purchase process was wonderful! Once I had signed paperwork, Devrim took his time explaining all of the features and making sure I was comfortable in my new car. Im so impressed!! More

Since 2003, have purchased or leased 3 cars and Marc has helped us with every experience. Marc has been around forever and just a pleasure to work with. But, as with any new car experience, service become helped us with every experience. Marc has been around forever and just a pleasure to work with. But, as with any new car experience, service becomes the best testament of a dealership's car and concern for the customer and Lute Riley shines. Their service technicians are very knowledgeable and provide great service whenever we visit. Would highly recommend to anyone looking for a Honda. More

First time at a dealer for service in quite awhile. Was so pleased and amazed. Cust Serv was excellent. I will definitely be using this dealership in the future. so pleased and amazed. Cust Serv was excellent. I will definitely be using this dealership in the future. More

i do not often write reviews, but for Lute Riley I am. I bought a used car from them, and after purchase, something came up and they fixed it. So, they deserve kudos for customer service. bought a used car from them, and after purchase, something came up and they fixed it. So, they deserve kudos for customer service. More

this was the least stressful experience ever in purchasing car. Mr dupuy was very helpful and polite, no high pressure tactics. did not take long time. and days later helped with road hazard tir purchasing car. Mr dupuy was very helpful and polite, no high pressure tactics. did not take long time. and days later helped with road hazard tire damage, which he was not required to do. More

Excellent experience!! I know that going to a car dealer is a hassle but Shawn Khan and their finance manager Jeremy were excellent to us. They treated us with respect and gave my dad and I a great deal. Sh is a hassle but Shawn Khan and their finance manager Jeremy were excellent to us. They treated us with respect and gave my dad and I a great deal. Shawn Khan showed us all the cars before we found the one we loved. He did not try to rush us or push us into buying. He was very knowledgeable about the cars and took great care of us. We left the dealership after they closed but they still didnt rush us. We even got offered to have dinner. I will certainly go back there because of this past experience and recommend that everyone that goes there ask for Shawn Khan and finance manager Jeremy. Thank you for your great service Shawn Khan and Jeremy. More

We all hate buying cars, but there comes a time when you have to do it. As a young female, the challenge of buying a car single-handedly becomes the most terrifying and dreadful thing one can think of. From have to do it. As a young female, the challenge of buying a car single-handedly becomes the most terrifying and dreadful thing one can think of. From the moment Kyle W. approached me and showed me everything I wanted to look at, without being pushy or over bearing, to the final moment of working with finance manager, Brett R., and sales manager, Aaron J., I was beyond happy with my experience at Lute Riley Honda. They maintained their professionalism while providing me the utmost respect, providing amazing and tentative customer service and making me feel at home. I am the new, proud and ecstatic owner of a brand new 2013 Honda Civic and I would highly recommend these three gentlemen to anyone looking to purchase a new car!! More

Bought a new 2013 Honda CR-V from Lute Riley Honda in Richardson, TX last week. This is my third new CR-V and the second one bought from Lute Riley. I thought my 2010 had all the features I wanted for Richardson, TX last week. This is my third new CR-V and the second one bought from Lute Riley. I thought my 2010 had all the features I wanted for the price; however, the 2013 CR-V includes so many new great features it is fantastic; and, at the same low price. More power, quieter ride, navigation system is satellite rather than CD, backup camera is great, and too many others to list. Although I would say that I am definitely sold on the Honda CR-V’s I think the #1 selling point for my purchases is Lute Riley Honda and it’s awesome staff. I live 300+ miles from Richardson; however, I will continue to travel to Richardson to buy my future CR-V’s. Shawn Khan was my Sales Consultant for both of my purchases from Lute Riley. There is absolutely no sales pressure from Shawn. He is very knowledgable about all the features of the car and answers all my questions. Shawn gives me his full attention while I am deciding color, features, etc., that I am looking for and he keeps tract of this information. He keeps in touch with me every few months to make sure everything is going well with my car and do I have any questions. Although everyone is very friendly and helpful at Lute Riley I will continue to work with Shawn Khan if possible. THANK YOU SHAWN!! After I finally decided on which CR-V I wanted it was time for the financial part. This was unbelievable. Not only did I get a great trade-in price for my 2010 CR-V trade-in, Brett Rupe, Finance Manager, got my payments down $50/month for the same number of payments. THANK YOU BRETT. THANK YOU LUTE RILEY HONDA and THANK YOU HONDA FOR THE 2013 CR-V!! More