Lute Riley Honda

We certainly didnt have a bad experience. We did research beforee came in, knew what we wanted and the acceptable price range, didn't bargain much and paid cash for the sale. It was pretty efficient. Howeve beforee came in, knew what we wanted and the acceptable price range, didn't bargain much and paid cash for the sale. It was pretty efficient. However, from a customer service standpoint, we had almost no interaction with Mulu. His teammate was wonderful and really was the main reason we are satisfied with the purchase. Mulu's partner accompanied us on several test drives, let us take the vehicle home and took care of paperwork while we waited for Mulu to finish with another customer so we could close our sale. I wish I could remember his name but I can't. He was the one who thoroughly explained Hybrid technology and grounded our expectations. He was also the only one to stay late to complete the sale, ensure our car was ready for us to drive home and put on the temporary tags in a severe rain storm. I would like to recognize him for taking the additional time we needed to feel comfortable with the sale. More

Very happy with the service. I was able to drop the car early in the morning and use the free shuttle to go to work. People were really friendly. Last but not least the price is very competitive (especiall early in the morning and use the free shuttle to go to work. People were really friendly. Last but not least the price is very competitive (especially for a car dealer). More

The entire shopping experience from start to finish was exceptional !(previous Toyota customer - 3 vehicles) --- now its Honda from here on out and my wife loves it !!! exceptional !(previous Toyota customer - 3 vehicles) --- now its Honda from here on out and my wife loves it !!! More

Overall experience with Honda Sales was very Satisfactory. First staff are very friendly and accommodating. Louie is very professional. No hard selling and and he is very patient in explaining e Satisfactory. First staff are very friendly and accommodating. Louie is very professional. No hard selling and and he is very patient in explaining everything to us. He even encouraged us to compare Honda to finance the car during that time we already have a cheque from our credit union but they did gave me a better offer. Thanks! Honda Cars will always be Honda where ever you go, but the sales people will make the difference and thats what Louie did. He made it easier for us deal with one dealership- Lute Riley! More

Everyone especially Marc Dupuy was very professional and friendly to every need we had at Luke Riley! I am very satisfied with my new-used car! Thanks sooo much! friendly to every need we had at Luke Riley! I am very satisfied with my new-used car! Thanks sooo much! More

From the first time i walked into the dealership until after i bought my car Shawn Khan and everyone i have come across in Lute Riley from Finance to Service Department have been extremely helpful and mor after i bought my car Shawn Khan and everyone i have come across in Lute Riley from Finance to Service Department have been extremely helpful and more than anything listened to my queries and answered them accordingly. It has been a pleasure working with Lute Riley and i will definitely recommend people to buy a car from this dealership if they want a hassle free experience. More

Marc is always a pleasure to work with and we have purchased multiple vehicles from him over the past 15 years. He makes the process simple and straightforward. I will continue to purchase/lease veh purchased multiple vehicles from him over the past 15 years. He makes the process simple and straightforward. I will continue to purchase/lease vehicles from Marc and Lute Riley in the future. More

Marcus made my whole experience feel like I was dealing with my neighbor, no haggling or stress everything was nice and smooth. I would recommend Marcus to everyone. with my neighbor, no haggling or stress everything was nice and smooth. I would recommend Marcus to everyone. More

Leo was fantastic. But the finance manager (didn't get the name) was rude and unfriendly. When I asked about a document he wanted me to sign, he snapped at me, "You don't have to sign it. You don't have t the name) was rude and unfriendly. When I asked about a document he wanted me to sign, he snapped at me, "You don't have to sign it. You don't have to trade your car in." Just obnoxious. I also don't like the pressure to buy extended warranties, LoJack, etc. Because of my experience with the finance manager, I probably would not come back. But again, Leo was terrific in every way, and I would recommend him to anyone. More

This is the second car that I have purchased from Marc. He is extremely helpful and makes buying a car as easy as possible. I really appreciate the ease of dealing with him and Houmahe (spelling?). They He is extremely helpful and makes buying a car as easy as possible. I really appreciate the ease of dealing with him and Houmahe (spelling?). They were both great to work with and I will be buying my next car with them as well. More