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Lute Riley Honda

Richardson, TX

4.8
2,550 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,550 reviews

January 21, 2015

2003 honda civic Lute Riley Honda called me Ana rai to come and see a 2003 hand a civic i though there is no way i would even consider a 2003 but she so sincere so whe More

by charles
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe harrell
January 19, 2015

Bought a new Accord for my mom Went back to Lite Riley December 2014. I had purchased a Pilot for my wife in 2010 and had a good experience then. My mom asked me to go help buy the More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulu, and the guy from Morroco
January 06, 2015

Honda CRV EX-l 2015 Best deal and Great experience I purchased my CRV EX-L 2015 on 31th DEC 2014 from here , and I am very satisfied with the deal and their friendly behavior . Naveen Kumar More

by Naveen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
December 18, 2014

Best Customer Service Just bought my new Honda CR-V!! I was so excited to go in and find a new car, and couldn't have done it without our long time friend Shawn Khan, Senio More

by Hina Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Khan
July 15, 2014

Great experience I purchased a 2011 Civic from Lute Riley Honda. Had a small issue with the battery about two weeks after and they still treated me like a new custome More

by nonie.sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anila
May 20, 2014

Dishonest/Disreputable service department My Accord's engine overheated and I decided to have it totally rebuilt. I took it to Lute Riley and paid them several thousand dollars for the repair More

by gep2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
April 28, 2014

great experience Jerrell Boyd took me through entire process with ease and was most helpful. Terrific experience and painless! Highly recommend Jerrell and dealership. More

by DougCanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrell Boyd
April 14, 2014

Excellent experience I went into the dealership assuming I would be ripped off. Lets face it, used car sales men don't have the most stellar reputation. My experience has More

by rider2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devrim Ersoy
October 23, 2013

On October 9, 2013, I bought my car in for Service at Luke Riley Honda, Richardson location. I was told over the phone by the service advisor that the problem was my serpentine belt and front left axle, More

by analynda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Hudson
Nov 12, 2013 -

Lute Riley Honda responded

We appreciate you taking the time to bring this to our attention. We're sorry to hear you about your various issues with our service department. We pride ourselves on customer service, which includes maintaing an informed staff so this is troubling to hear. We would never condone a member of our team purposefully misleading a customer into getting a service they didn't require. You are also right in that we should have been more diligent in getting back to you. After I spoke with you on Friday I thought we had resolved the issue because you said everything was taken care of. Please let me know what I can do to help. I look forward to hearing from you. --------------------------------------------------------------------------------

October 03, 2013

Since 2003, have purchased or leased 3 cars and Marc has helped us with every experience. Marc has been around forever and just a pleasure to work with. But, as with any new car experience, service become More

by TMcCoy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
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