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Lute Riley Honda

Richardson, TX

4.8
2,550 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,550 reviews

March 13, 2024

Our sales rep Thành Do & Lute Riley Honda are great! ! Thành was very helpful in every way possible. So helpful & great that we purchased another vehicle through him a few months later! If you’re look More

by Kathy Do
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thành Do
March 12, 2024

This place has been hands down SO amazing! Being able to get a car was always a struggle for me, and I felt used everytime I left a car dealership. As soon as I talked to Will I felt very good More

by Guffeyk17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin!
March 09, 2024

Chuck was my sales person and I couldn’t be more happy. He was extremely helpful, professional, and I left the dealership with the exact car I wanted. Thank you Chuck for a seamless car buying experience. More

by karolinelopez2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Harrison
March 08, 2024

It’s so wonderful! We love our new car so much!! We are really satisfied with all the service!!! The customer service is excellent and the employees are very friendly a More

by Harry Ngoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thành Do
March 06, 2024

It was great experience dealing with this Honda Dealer. Ahmad, the sales person, was very knowledgeable and helpful. He answered all our questions and concerns. We definitely recommend this dealer. More

by ramzibaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Youness - Financing Dept.
March 06, 2024

Ahmad was very helpful and trustable; I really liked the way he helped me honest and legitimate. More

by aliazadw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Ahmad Zouhby was very informative, courteous, and helpful. He followed up after the initial visit to see if we had any questions. Would recommend him to my friends More

by moinnawaz
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

HORRIBLE customer service. Michael Chouteau, GM, flat out doesn’t care to help customers that buy new cars from Lute Riley. I’ve been waiting on a warranty claim repair update More

by KM
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Chouteau and Sabino, Chuck Papari
Jan 09, 2024 -

Lute Riley Honda responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (855) 984-2917 so we can work with you to make this right.

December 31, 2023

Great experience. Made buying a car such easy-going. Sellers were knowledgeable and helpful. Would recommend. More

by lemonserica78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lute Riley Honda responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2023

I'm have emailed and called regarding a bad experience on May 31 and no one has had time to contact me. More

by Not satisfied
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Abdul Omar
Jun 28, 2023 -

Lute Riley Honda responded

We regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please reach out to us at (855) 984-2917 to speak to our manager directly.

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