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Lute Riley Honda

Richardson, TX

Overview
Reviews
Vehicles
4.8
2,620 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,620 reviews

November 08, 2021

Everything went great. The personnel were thorough and courteous and efficient. Their standards were excellent More

by deborahwills2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Adam Presser
Report | Print
Nov 10, 2021 -

Lute Riley Honda responded

Hi Deborahwills2014! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

November 08, 2021

Took my car in for regular service and car wash and I noticed a decent sized paint chip on my driver fender, light scratch on passenger quarter panel and a smell dent on my passenger fender. I look at ca More

by Dyljpres94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam presser
Report | Print
Nov 11, 2021 -

Lute Riley Honda responded

Hi Dyljpres94, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (855) 984-2917 at your earliest convenience and we will do our best to resolve this with you.

November 07, 2021

Very helpful service advisor and mechanics. Thank you much for diagnosing and servicing my Honda Odyssey More

by grossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and John in service
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Nov 08, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2021

This is the only dealership I haven’t wanted to burn to the ground. You have really taken good and fair care of me and my car, which was an excellent choice. Your customer service is exactly what they sho More

by Lynne Johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Chuck Papari
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Nov 08, 2021 -

Lute Riley Honda responded

Lynne Johnston, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope you have a great day!

November 05, 2021

The entire team, from service to sales to finance, gives it their all for a positive customer experience. More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Zouhby
Report | Print
Nov 08, 2021 -

Lute Riley Honda responded

Jordan, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

November 05, 2021

All inspection services results should show up in receipt.all staff are friendly,nicely,good More

by Trangnguyen9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Do
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Nov 08, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 05, 2021

The care received by Messrs. Mason and Reyes was careful and professional. they are an excellent team. More

by ARTIGUAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Jose Reyes
Report | Print
Nov 08, 2021 -

Lute Riley Honda responded

Hi Artiguas, thank you so much for your positive comments about Lute Riley Honda! We hope to see you soon!

November 04, 2021

The entire visit took 30 minutes and they changed both the batteries in my key fobs for free. Plus they employees were all efficient and warm. 10/10 More

by oliviasmithlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cannello
Report | Print
Nov 07, 2021 -

Lute Riley Honda responded

Hi Oliviasmithlmt, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

November 03, 2021

The express service accepted me as a walk-in. The representatives were very welcoming and friendly. Excellent service. More

by pricelessone89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - appt scheduler
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Nov 05, 2021 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2021

Excellent service! Prompt attention and service person was so efficient.i will alwYs come to Lute Riley for service or to purchase a vehicle. More

by barbandpaul2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 05, 2021 -

Lute Riley Honda responded

Barbandpaul2, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nov 05, 2021 -

barbandpaul2 responded

We bought both of our cars from you and I brought both of our cars in this week for inspection and everyone was so nice and the inspections were done promptly thank you so much. Barb and Paul Friedman

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