
Lupient Kia Nissan
Brooklyn Park, MN
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599 Reviews of Lupient Kia Nissan
Awesome and amazing service Just 1 day before Valentines' Day and 3 days before my birthday in February , I decided to purchase my new car. I was nerves but humble. The service w Just 1 day before Valentines' Day and 3 days before my birthday in February , I decided to purchase my new car. I was nerves but humble. The service was awesome; I was able to get what I wanted and for the amount I offer to put down without any hassle. The dealers were so respectful and easy to work with. Thank you David and Anthony for your service. You've made my day. More
Amazing customer service David definitely lives up to his reputation. He got me my dream car with very little credit history. I couldn't believe how fast everything went. His David definitely lives up to his reputation. He got me my dream car with very little credit history. I couldn't believe how fast everything went. His assistant Anthony was nothing short of amazing as well. Anthony made me feel 100% comfortable talked me through the whole process and was very humble. He's going to make an excellent car salesman himself very soon. Watch out for him as well. Just wanted to say thank you both again for getting me in my dream car in as little as 3hrs:) Extremely happy customer. More
LOVE MY OPTIMA! I purchased my car last month and couldn't believe how smoothly it went. Brian Paulson offered GREAT customer service/support to me! I am definately I purchased my car last month and couldn't believe how smoothly it went. Brian Paulson offered GREAT customer service/support to me! I am definately coming back! More
Awesome!!! A Special thank you to David Jones and Anthony Cotton for working with me. I love, love, love my new car and it was a big thanks to Mr. Jones for gett A Special thank you to David Jones and Anthony Cotton for working with me. I love, love, love my new car and it was a big thanks to Mr. Jones for getting my financed. I would highly recommend this dealership to anyone, especially those with not so great credit. More
return customer I have used this dealership before to buy 3 other Kias. The best Sales Consultant I have st this dealership has been Andrew Bursh. He always treats m I have used this dealership before to buy 3 other Kias. The best Sales Consultant I have st this dealership has been Andrew Bursh. He always treats me fair and is very helpful with everything from the time you walk in until you leave with your new car. The last time I did have Sales Consultant Brian. He was helpful with everything. However Andrew completed my sales and helped me in the end. Ask for Andrew. I will continue to use Lupient KIA for my car needs. More
This is a no-service service department I purchased a new 2015 Kia Optima in July of 2015. The car itself is pretty amazing. The issue I have is with the front end and the service department I purchased a new 2015 Kia Optima in July of 2015. The car itself is pretty amazing. The issue I have is with the front end and the service department. By the time I had 1700 miles on the car, the front tires were showing quite a bit of wear. I brought it in and was told I am driving too aggressively, there is nothing wrong with the car. At 3300 miles, the tires were now so worn they were illegal to drive on. Again, I brought it in to Lupient KIA and they told me there was nothing wrong with the car, that it is my fault. The so called inspection for the front end issue consisted of checking the alignment. There was no road test or anything else done to see why the front end pulls to the left, even when in alignment, or why the steering wheel feels like it is resisting the driver from driving the car. I then brought it to another dealer and 3 independent shops. No one can find anything to cause the excessive wear, but they refused to say it was my fault. All of them said there is a problem, they just can't find it. I went to a tire shop to purchase new tires, since Lupient KIA would do nothing for me, but fill out a tire form, and they were completely dumbfounded at a business that would blame the customer first. They too believe that there is an issue with the car, not the driver. The next issue I had was the front pads wore out in 4700 miles. When I brought it in to have it inspected, Lupient again blamed me instead of truly looking for a problem with the car. This so called inspection consisted of the mechanic taking the tires off the car and looking at the pads while still on the car. They did not take anything off and check any of the individual parts for an issue. They then wanted almost $400 to replace the front pads and turn the rotors. I did them myself. I will never buy another car from this dealer and will probably never buy another Kia due to the lack of customer service, failure to accept responsibility for a car that obviously has an issue, and the apparent policy of blaming the customer when the mechanics don't have the training to diagnose a problem. More
Andrew Bursh is the man He helped us on the phone, in person, and troubleshoot a small issue with the car. I bought two cars from him. Is recommend him. He helped us on the phone, in person, and troubleshoot a small issue with the car. I bought two cars from him. Is recommend him. More
New Kia Sorento Lease I recently got my first Kia. I worked with Andrew Bursh over the phone and in person. He was very easy to work with and knowledgeable. They didn't I recently got my first Kia. I worked with Andrew Bursh over the phone and in person. He was very easy to work with and knowledgeable. They didn't have the color I wanted in stock but ordered it on a Friday and it was in on Monday. I am loving my new Sorento!! Everyone there was very nice and friendly and made me feel welcome and appreciated. I will for sure return and would recommend anyone to give them a try! More
My new kia soul! Nathan mabin was an awsome guy to work with on my puchase, he was very friendly and funny, made me feel comfortable with my new purchase. Joe cobb mad Nathan mabin was an awsome guy to work with on my puchase, he was very friendly and funny, made me feel comfortable with my new purchase. Joe cobb made sure to apply any discount that was available, giving me the best price and he was very friendly!, 5 star rating for just these 2 men!! I walked out feeling confident and great about my first new ride ever!!! More
Bought a new car Everyone was very knowledgeable and friendly. The dealership had the vehicle in the color and options we wanted. The trade in price was fair and the c Everyone was very knowledgeable and friendly. The dealership had the vehicle in the color and options we wanted. The trade in price was fair and the car price was fair. The monthly payment sealed the deal. More