Lupient Buick GMC
Minneapolis, MN
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Friendly, knowledgeable and helpful!!!! Incredible experience, Branden was as excited about my new Terrain as I am. I didn't feel pressured to buy something I wasn't in love with, and he mad Incredible experience, Branden was as excited about my new Terrain as I am. I didn't feel pressured to buy something I wasn't in love with, and he made sure I was comfortable with all the settings and buttons before I left the lot. He is knowledgeable, friendly and helpful. I was planning to lease from another dealership, but he won me over with a superior vehicle, competitive pricing, and attention to detail. I have no doubt that this level of customer service will continue for the duration of the vehicle! More
Great Experience with Tom Thacker. Very personable. We have purchased several vehicles in the past at Lupient Buick/GMC and have always found the sales and service experience to be superior over other We have purchased several vehicles in the past at Lupient Buick/GMC and have always found the sales and service experience to be superior over other dealerships. In fact, I guess you could say we are a Lupient family as we also own a Kia Soul which we bought from Lupient Kia Brooklyn Park. I would say to always expect the best and you will always get more than you expect. More
Great experience! Rusty was awesome to work with!! Very simple transaction. The dealership was extremely nice and clean. Employees we interacted with were pleasant. Rusty was awesome to work with!! Very simple transaction. The dealership was extremely nice and clean. Employees we interacted with were pleasant. Thank you!! Tracy More
It' was pretty good So I've had a harsh past experience with car sales. Clutch going out within 4 days and a previous dealership wanting $1400 for repairs. With Billie sh So I've had a harsh past experience with car sales. Clutch going out within 4 days and a previous dealership wanting $1400 for repairs. With Billie she was very helpful and I felt that she wanted me to be confident in my car choice, and that I could be comfortably affording it. This was the first car I was having my name on the title, I'm a young adult. Later on signing the papers I was with Becky Stenson, Becky I felt as though she was rough, she wasn't giving me that customer service experience i had with Billie. I eventually had harsher tones towards her and I think she got the message, and loosened up. I really didn't appreciate her negative attitude and treating customers as more of a dollar sign than a person. She was also rude to the front desk person, right in front of me and my father, highly unprofessional. She's the one thing that bothered me. I definitely will buy from Billie specifically again, but if I again will not do paper work with Becky. More
Great buying experience I had the pleasure of working with Billie in finding my new 2017 Yukon Denali. She was very knowledgeable and professional! When I purchase another ca I had the pleasure of working with Billie in finding my new 2017 Yukon Denali. She was very knowledgeable and professional! When I purchase another car/SUV she will be my only call. More
Professional atmosphere I traded my old truck in for a used 2015 Chevy. The trade allowance was fair and I feel like I got a good deal on the 2015. Omar was top notch sales I traded my old truck in for a used 2015 Chevy. The trade allowance was fair and I feel like I got a good deal on the 2015. Omar was top notch sales guy. Enjoyed working with him. More
The Best Dealership in MN I have been purchasing and now leasing vehicles from Jim Lupient Auto Mall for many years and have always been very satisfied with their service as we I have been purchasing and now leasing vehicles from Jim Lupient Auto Mall for many years and have always been very satisfied with their service as well as follow up. I would not go anywhere else for obtaining as well as servicing my vehicle. More
My experience Friendly, knowledgeable staff. Good selection of vehicles to choose from. Excellent finance experience. Liked the service department staff. Good am Friendly, knowledgeable staff. Good selection of vehicles to choose from. Excellent finance experience. Liked the service department staff. Good amenities, car wash for example. Location great to get to. More
Great Experience Knowledgeable people within every department. Great atmosphere and plenty of people willing to help. Rusty was great to work with and very professio Knowledgeable people within every department. Great atmosphere and plenty of people willing to help. Rusty was great to work with and very professional. He was very relaxed and not at all aggressive like many salesmen can be. He did a great job working for us as we tried to make the deal happen. He was easy to talk to, understood our desires and was very responsive to all questions. I would highly recommend working with him to any of our friends / family if they were in the market for a new or used vehicle. Carl in Finance was straight forward and to the point. Didn't push a ton of stuff on us and pointed out many great add ons. He's very knowledgeable. More
Always received excellent service. My husband and I have purchased numerous vehicles from this dealer starting in 1985. We have never been pressured to buy a vehicle there. They have My husband and I have purchased numerous vehicles from this dealer starting in 1985. We have never been pressured to buy a vehicle there. They have great people working there who genuinely care that you're satisfied. They have a good service center too. My father has also purchased numerous vehicles from them. I love dealing with the people there because of the positive experiences. More