Lunghamer Buick GMC - Service Center

I would leave zero if I could. $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they were rotated, I just drove from Kansas to Michigan and there was brake dust on every lug nut. Not one wheel was touched. How do I know if the oil or the fuel filter was changed? Horrible service! I will never go back. More

Joke truckk caught fire after there wiring repair Had a problem with truck brought it in for a week they found a blow fuse. Replaced it charged me hundreds of dollars did not fix the cause. 2 days la Had a problem with truck brought it in for a week they found a blow fuse. Replaced it charged me hundreds of dollars did not fix the cause. 2 days later fuse blew again had to bring it to a real dealership in highland. I was upset that they would not stand behind there work. More

Dealership or scam artists? I brought my car in to get a new key fob programmed. I was told that the key fob was no good so had to get a new one. I went to a 3rd party for a new I brought my car in to get a new key fob programmed. I was told that the key fob was no good so had to get a new one. I went to a 3rd party for a new one. Once I came in again I was then told that it was the transmitter in the car. I also had recalled parts shipped in and replaced. After the work was done, my car computer started malfunctioning sporadically. I brought it in for a diagnostic check and was told that they could not find anything wrong with it (still charged me). I brought it in a second time with a video of the error. They finally believed me but could not reproduce it. They kept my car for two days without telling me it would take that long. They still could not tell me what was wrong (Charged me again). After picking up my car I did some research and found many blogs about the issue, and saw from the paper work that the issue could be coming from a part that the dealership put an extender on for one of the recalled parts. After calling the service center again expressing my concern and opinion that they may have caused the issue I never heard back from this dealership. I would caution doing any kind of business here. I ended up having to purchase a new vehicle. Clearly I went somewhere else. More

STAY CLEAR OF THIS DEALERSHIP IF YOU NEED SERVICE. STAY CLEAR OF THIS DEALERSHIP IF YOU NEED SERVICE. Evidently this service advisor doesn't like it if you don't spend the dollar amount he has in mi STAY CLEAR OF THIS DEALERSHIP IF YOU NEED SERVICE. Evidently this service advisor doesn't like it if you don't spend the dollar amount he has in mind whether the car needs it or not. If you decline the unnecessary repairs or services, you chance a free fix it up special. The last and final time here, I came in for an oil change and drove out with a cracked wind-shield and dripping coolant from a deliberately damaged water pump intake. More

I took my car here after getting rear ended thinking that a dealership would do an outstanding job.... boy was I wrong!!!! They didn't paint the car to match the original paint, I had to take it back for a dealership would do an outstanding job.... boy was I wrong!!!! They didn't paint the car to match the original paint, I had to take it back for a spot they forgot to blend, also had to take it back because the truck wasn't flesh with the rest of the car, it didn't shut properly, and the paint on the inside was all bumpy like a 5 year old had painted it. Although this is minor, when you spend a fortune with them, this should have been caught: they did not even paint where the gas lid was scratched on the side. They didn't even notice that my driver seat chair wasn't working properly. I don't think they did a good inspection to be honest with you. After they "fixed" what was wrong with it when I took it back saying I wasn't happy, they said "that is the best we can do". However, I got hit again a month later, took it to a collision shop and they fixed everything that was wrong with it from the Lunghamer Buick GMC "repair". They were in shock on what a bad job they did. I DO NOT RECOMMEND THEIR COLLISION SHOP HERE!!! Although referred by State Farm, I was VERY VERY shocked and disappointed!!! You could tell I was inconveniencing them by asking them to fix what I saw was wrong! More

I had an emergency. The radio would not turn off. Yes, I pushed the on/off button and had the motor shut off with keys in my hand. At 10 PM Joe Lunghamer said he would tow my 4 day old car in the morning an pushed the on/off button and had the motor shut off with keys in my hand. At 10 PM Joe Lunghamer said he would tow my 4 day old car in the morning and fix it. Sean Snyder service manager,his staff and Ted got the car to me in perfect working order. The sales process with Mike Porter, Gen Sales Mgr, Kim & Kurt was superb. More