Lunghamer Buick GMC
Waterford, MI
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worked with a jordan in sales and what an experience to say the least, literally talked to him 24 hours before i went in to go put a deal together and I told him the situation. when I got there to work num say the least, literally talked to him 24 hours before i went in to go put a deal together and I told him the situation. when I got there to work numbers he couldn't remember anything and basically didnt want to move forward to do anything. at one point when his manager came over to talk to me to go over the situation, the salesman started like huffing and puffing. I literally thought i was watching a 16 year old girl have a melt down. after that the 4 other dealers i went at prior to going to lunghamer were at anywhere from 2500-3500 for a trade, he came out at 500. I never have written a bad review in my life because I understand people have bad days. but this guy showed me at least 3 or 4 times during the deal that he wanted nothing to do with me. More
On 07/22/2021 I bought a used Toyota RAV 4 at Lunghamer dealership. Having 147K the car was sold as is. I drove the car for 4 miles and used a OBDII professional diagnose tool, to make sure the car was OK dealership. Having 147K the car was sold as is. I drove the car for 4 miles and used a OBDII professional diagnose tool, to make sure the car was OK. 45 days later the motor started to do a loud knocking sound. The mechanic said the car motor was treated with the so called "Motor Honey" which made sure the knocking noise went away without fixing the problem. The motor needs to be changed. I have two mechanics quote the job. One quoted $ 10,000 and the other $ 8,000. I bought the car for $ 5,207. I called Mike Abo, who sold me the car. He told me to call Doug, his manager, which I did and left a message. I also left a message with Jennifer Bell who is in charge of contract agreement. The car was sold "as is". However no major issues were disclosed either verbally nor in written form. Following article can be read on https://www.theconsumerlawgroup.com/practice_areas/auto-fraud.cfm Undisclosed Frame Damage Could Be Grounds for a Fraud Charge It is not illegal for a dealer to sell cars that have previously been in an accident or have mechanical problems, but he is required to disclose any problems he knows about, if asked! There is no requirement to disclose accidents or problems he knows about unless asked about it by you. So always ask about any prior accidents or mechanical problems, and always have a witness with you. If you purchase a used car and later discover that it has frame damage that you were not told about, you may have a case against the dealer for fraud. Working with an auto fraud attorney will make the process of seeking compensation much easier. Call The Consumer Law Group for more information about pursuing an auto fraud case. Source: https://www.theconsumerlawgroup.com/blog/suing-a-car-dealership-for-undisclosed-frame-damage.cfm I'm waiting for a call from the dealership as to see what solution they can offer me. Hope we can solve this directly. Best, Rick Pesserl More
I would give zero stars if possible! If you are a GM employee or retiree looking for employee pricing do not go here. Dealer adds $800 to price of vehicle for paint and fab proof and it is take it or l employee or retiree looking for employee pricing do not go here. Dealer adds $800 to price of vehicle for paint and fab proof and it is take it or leave it. This is very unethical in a time of new vehicle shortages. DO NOT BUY A VEHICLE FROM THESE CROOKS! More
Lunghamer Buick GMC was amazing. They were highly organized and efficient at making the transaction easy and stress free. Huge thanks to Jessica Atherton / O’Tynan. organized and efficient at making the transaction easy and stress free. Huge thanks to Jessica Atherton / O’Tynan. More
In person Got a guaranteed out-the-door price sheet. In person Got a guaranteed out-the-door price sheet. Went back 3 days later to purchase and they added $400 "Dealer Charge" walked away!!!! In person Got a guaranteed out-the-door price sheet. Went back 3 days later to purchase and they added $400 "Dealer Charge" walked away!!!! More
This is the WORST dealership EVER.. If I have one person not deal with what I have dealt with it's better. You buy from a dealership so you can trust you are getting a good car. I bought a 2014 GMC with 50, not deal with what I have dealt with it's better. You buy from a dealership so you can trust you are getting a good car. I bought a 2014 GMC with 50,000 miles on it. ONLY four months later it just got out of the shop for 3,000 in repairs. THEY NEVER checked this car over. My mechanic said this is the WORST kept car he has EVER seen and any mechanic would have seen there was a HUGE problem in the engine that they would have had to over ride codes on. They seen my husband coming from a mile away not being a car guy and trusting the car was checked. That's why he bought from a dealership and not some guy off the road. STAY away I have called this place three times and left messages with NO return phone call. DONT GO NEAR THIS PLACE. More
Perfect service! I have worked with Katie Rola and Dave Jackson for years. They always work hard to accommodate my needs. I would recommend them to friends. I have worked with Katie Rola and Dave Jackson for years. They always work hard to accommodate my needs. I would recommend them to friends. More
Outstanding Service! From beginning to end of the entire process, Jessica was amazing! She listened and helped me find a perfect fit for me. She went above the usual custo From beginning to end of the entire process, Jessica was amazing! She listened and helped me find a perfect fit for me. She went above the usual customer service to make sure I was totally satisfied with my car/experience. She responded very quickly anytime I tried to get a hold of her. Very nice and trustworthy. I left the dealership I had been going to for 10 years to come to this one. Highly recommend! More
Best Experiance at a Dealership! I have purchased many vehicles at other dealerships but this was my first new vehicle. I expected the same old run around I've seen other places with I have purchased many vehicles at other dealerships but this was my first new vehicle. I expected the same old run around I've seen other places with having to play games to get the best price and deal with all the add-ons and upselling after the purchase, but I got none of that at Lunghamer. They gave me the best price available without having to negotiate them down and yet they still treated me like a high value customer who payed full price. Christopher was the most pleasant salesman I have ever met in any establishment. He was honest, courteous, understanding, and knowledgeable. I have recommended Lunghamer to family members in the past who have purchased cars there and would recommend to anyone to stop by and see what they have to offer, not just in sales but as a wonderful company to handle all your vehicle needs. Keep up the great work Chris and all the employees at Lunghamer, we appreciate you! More
Dick Johnson and Lunghamer Have Earned Our Trust Dick Johnson was recommended to my wife by friends at our church. She followed up with an informal visit with him at Lunghamer. Wow - I am very glad Dick Johnson was recommended to my wife by friends at our church. She followed up with an informal visit with him at Lunghamer. Wow - I am very glad she did. After that visit, my wife convinced me to look at the cars on the lot on a Monday evening. We discovered the new Buick Regal TourX. We came back on Tuesday afternoon and purchased one with Dick's help. Everything about the transaction was only good. He is friendly and has integrity - which helped me overcome car-salesman phobia that I've developed from previous experiences at other dealerships. He is enthusiastic about his job. He will carefully help you get acquainted with the features on your new car. He is careful to show you how to signup for all the benefits that will accrue to you in the GMC/Buick web site. It is hard to say enough good about him. Regarding Lunghamer in general: Every person that we worked with at Lunghamer was also friendly and helpful. My wife and I both agree that we plan on going back to Lunghamer and Dick Johnson specifically in the future for other car purchases. More