Lundgren Honda of Greenfield

An ideal car-buying experience We love our new (used) Honda Civic! But even more than that, we loved our experience at Lundgren Honda in our home town of Greenfield, MA. From th We love our new (used) Honda Civic! But even more than that, we loved our experience at Lundgren Honda in our home town of Greenfield, MA. From the moment we walked into the showroom and were greeted by Rick Cramm, to the final driveaway with our new car, we were totally delighted with the way we were treated by everyone there. My wife and I had both gone through lots of bad experiences when shopping for cars at dealerships, so we were ready for the worst. Instead, we wound up with the best. We got a great car at a good price, and everyone at Lundgren Honda, including Rick Cramm, in sales; and Marty Kendrick, the manager, was helpful and friendly, without any pressure or gimmicks or hard-sell approach. We highly recommend Lundgren Honda to anyone who wants to have a GOOD car-buying experience. More

No sales pressure and no kidding fun This is what a car buying experience should be. Andrew the sales Representative showed me all the cars I was interested in. My wife and I test drove t This is what a car buying experience should be. Andrew the sales Representative showed me all the cars I was interested in. My wife and I test drove three different cars. I had researched the sales price from several different sights and was pleased to be able to get the best deal possible. Thank you Andrew and Marty ! More

Felt amazing Love working with Lundgren Honda! Considered a used car, but the people at Lundgren put me in my very first brand spanking new Honda Civic. Thank you Love working with Lundgren Honda! Considered a used car, but the people at Lundgren put me in my very first brand spanking new Honda Civic. Thank you so much for your help in doing so! More

One of my best car buying experiences ever Really liked the set price policy. I came in gritting my teeth thinking I'd need to negotiate and endure shenanigans. Nothing of the sort. Andrew w Really liked the set price policy. I came in gritting my teeth thinking I'd need to negotiate and endure shenanigans. Nothing of the sort. Andrew was straight up with me and the team worked to get me the best deal possible. Great car-buying experience More

So extremely pleased with Christine and Marty Christine Pappas and Marty Kendrick were absolutely fantastic. I wholeheartedly recommend them for any Honda purchase you may be considering. I am two Christine Pappas and Marty Kendrick were absolutely fantastic. I wholeheartedly recommend them for any Honda purchase you may be considering. I am two hours away from their dealership as I live in Boston, but they had the exact car I was looking for. They worked with me over the phone knowing that the trip was pretty far. They gave me twice the value for my trade in that I was quoted over the phone with them as the condition of the car was better than I described. There was absolutely no pushy extras or excessive fees in any way on my purchase. They put my name on balloons over the car and were waiting for me at the door. I was floored by their friendliness and professionalism. As with many people, I've been told that buying a car is always an adversarial experience, but this time the exact opposite happened: Christine and Marty wanted to see a new car that had sat on their lot gone, and I wanted the car they had. I left with all the full factory warranties on my brand new car; and they cleared up a space on their lot. I'll be back their for scheduled service whenever I need it. What a great experience. I cannot speak highly enough of it. Oh, did I mention, they baked fresh cookies before I arrived and shared them with myself and my girlfriend. (Those were the most expensive cookies I've ever had!! :D ). Christine, thank you. Marty, thank you. More

No Sales Pressure Easy to work with. No haggle pricing. Very fair trade-in value. Quick delivery on a new vehicle not in their inventory. This is a fabulous auto de Easy to work with. No haggle pricing. Very fair trade-in value. Quick delivery on a new vehicle not in their inventory. This is a fabulous auto dealership to do business with. More

Helping a friend I recently had a terrible experience with a car purchased in a private deal. I went to Lundgren because I know the reputation of the sales and servic I recently had a terrible experience with a car purchased in a private deal. I went to Lundgren because I know the reputation of the sales and service department and because I personally know some of these people and know they are good folks. I was not disapointed! They went above and beyond to get me the right vehicle as quickly as possible and took care of all those annoying bits of paperwork and phone calls that make me crazy. Really felt like they cared about my situation and wanted to help me fix it. More

Great Price, Great Service I had known it was time to give up my high mileage car and starting looking to purchase a new or used car a few months back. I had shopped around at s I had known it was time to give up my high mileage car and starting looking to purchase a new or used car a few months back. I had shopped around at several other dealerships when I saw an ad for Lundgren. It was a relief to get a kind, calm, and knowledgeable sales person's help (without the normal sales pitch, or feeling rushed into a purchase). I really didn't want to purchase a car from a dealership who dresses up like turkeys in their tv commercials! Plus Lungren offers an extended warranty. I was helped by Rick, Marty and Connie and they were friendly and professional. I got a great car (2015 Honda Fit) at an excellent price, and I am very happy with my buying experience. I would recommend Lundgren Honda to anyone looking for a no-haggle buying experience and personal service. More

Great car, great service We went out shopping for a Honda odyssey and visited 2 dealerships in Hampshire and Hampden counties. We wanted to buy a specific van at each place a We went out shopping for a Honda odyssey and visited 2 dealerships in Hampshire and Hampden counties. We wanted to buy a specific van at each place and began negotiations. We felt as if we were at an auction and that games were played. We were given a price then asked what were we willing to pay for the van. Each time we offered $500.00 less than their opening bid. The offer was refused and we walked out. My husband thought that there was a Honda dealership in Greenfield. I looked it up on my iPhone while he was driving and saw an ad for an Odessey with extras that we would want with a price that we liked. I called the dealership and talked with Marty to see if the van was still available. He said yes and I said we would be up in 25 minutes. We walked into the dealership and Michel helped us. The van was the exact price as advertised. No games played about the cost ($2,400) of the extra add-ons. We bought the car on the spot. Connie was very pleasant and helpful in completing all the necessary paperwork. I returned the next day with a bank check and my grandson. The staff were very welcoming and kind to having a 5 year old in the dealership. When I picked it up I had to make an appointment with Andrew. He spent 2 hours with me going over all the new technology in the car -- programing my IPhone and the radio. We highly recommend the Greenfield Lundgren dealership. The Odessey is a fantastic Grandma-mobile. More

This is what it's all about. If someone is in need of a very understanding and fair automobile purchase experience, I would strongly recommend Lundgren Honda of Greenfield. For a person like myself with a very understanding and fair automobile purchase experience, I would strongly recommend Lundgren Honda of Greenfield. For a person like myself with a very tarnished credit history, Lundgren was able to find a lender willing to work with me for a reasonable interest rate (all things considered). Student loan debt is a serious problem in this country and many, many graduates are faced with completely unmanageable debt, often with default all but assured. Unfortunately, I am among those afflicted with this problem and most lenders scoffed at the notion of working with me. Danielle at Lundgren saved me from having to deal with a "Buy here, pay here" situation (with a 29% APR) and helped me secure the PERFECT car for me - a like-new 2007 Hyundai Tiburon GT. The car flies, is very good on gas and I expect it'll last for many trouble-free years. I will always recommend Lundgren, not only for working with me but also being so friendly, approachable and hassle-free. More