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Lundgren Honda of Auburn - Service Center

Auburn, MA

3.9
129 Reviews

129 Reviews of Lundgren Honda of Auburn - Service Center

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May 31, 2018

Above and Beyond the Call of Duty I can not say enough about the positive experience I had at Lundgren! I just bought my first Honda (used 2017 Honda Accord) and I needed a service dep More

by cmcgovern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kristoff
May 31, 2018 -

Lundgren Honda of Auburn responded

Hi cmcgovern, Thank you for taking the time to share your recent experience with our service department. Each of our team members here at Lundgren Honda strives to make sure that everyone has this experience. We look forward to seeing you in the future.

May 17, 2018

Best service department I’v ever been to I travel for work and my schedule is tight. Lundgren Honda has always worked with me on servicing my Civic so it doesn’t cause scheduling conflicts. T More

by snartowt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gravel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lucas, Gail Fitzpatrick, Jimmy Casiano
May 17, 2018 -

Lundgren Honda of Auburn responded

Thank you for sharing your experience with everyone, We greatly appreciate you taking the time to do this. We look forward to seeing you again in the future.

May 12, 2018

Awesome Experience with the Dealership Very Positive, very entertaining and a pleasure to feel like you are actually being listened too. Fantastic customer service, follow up, appropriate More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Berube, Dan Kristoff, JD Leonard, Jessica St. Laurent, Enriquie, Dan Freda
May 14, 2018 -

Lundgren Honda of Auburn responded

Hi Sherry, Thank you very much for sharing your 5 star experience. We are thrilled to read about your experience. Everyone here at Lundgren Honda strives to deliver this level of customer service. We look forward to seeing you soon.

May 09, 2018

CLASS A service and CLASS A service associates Gail is personable, professional courteous and gets the job done. As a matter of fact, I feel she 'goes the extra mile'. I have had the pleasure to ha More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Rheault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Fitzpatrick, Jimmy Casiano, JD Leonard, Jessica St. Laurent
May 09, 2018 -

Lundgren Honda of Auburn responded

Hi Sandi, Thank you for sharing your experience with everyone. We appreciate knowing that you had a 5 star experience during your visit and we look forward to seeing you in the future.

February 12, 2018

you are the best Paige, I started trusting this place because of you and i can never forget that. the best part is that you explain the things and don’t try to sal More

by Jaryal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Lundgren Honda of Auburn responded

Hi Jaryal, Thank you very much for sharing your 5 star service experience. Our service team strives to make sure that everyone has a 5 star experience when they are here. We look forward to seeing you again. And we will make sure Paige see's this.

October 19, 2017

Found the problem and fixed it Good experience, car problem diagnosed, repaired, and recommended future action plan if needed. Everyone was pleasant, helpful, and answered all my qu More

by Ej9422s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Fitzpatrick
Oct 20, 2017 -

Lundgren Honda of Auburn responded

Hi Ej9422s, Thank you very much for sharing your 5 star review of our service department. Gail and everyone here at Lundgren Honda strives to make sure that each of our customers enjoy this level of customer service. We look forward to seeing you soon.

October 15, 2017

Fluid Change Went in for oil change, and it was also time for transmission fluid and differential fluid. In and out in record time! Fast and friendly! More

by C Rowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lucas
Oct 16, 2017 -

Lundgren Honda of Auburn responded

Hi C Rowell, Thank you for sharing your experience. We are thrilled to know that you had a 5 star experience and look forward to seeing you again.

Oct 16, 2017 -

Lundgren Honda of Auburn responded

Hi C Rowell, Thank you for sharing you experience with us. It is reassuring to know that you had a 5 star service experience. We look forward to continuing to meet your expectations.

October 15, 2017

THIS DEALER GAVE ME THE OPPURTUNITY TO HAVE A NEW CAR WE WERE TURNED DOWN FROM A FEW DEALERS AND LUNDGREN HONDA GAVE US THE CHANCE TO LEASE A VEHICULE THAT WE LIKED AND THE SERVICE IS EXCELLENT THE TEAM O More

by dennys08**
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Forget
Oct 16, 2017 -

Lundgren Honda of Auburn responded

Hi dennys08**, Thank you very much for sharing your story and buying experience. We look forward to seeing you in the future.

October 15, 2017

B 1 6 Service and car detailing Great experience. I was able to drop it off quick, get to work and pick it up as soon as I was finished working. It was very convenient More

by lizb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Meyer
Oct 16, 2017 -

Lundgren Honda of Auburn responded

Hi lizb, Thank you very much for sharing your experience with everyone. We look forward to seeing you in the future.

October 14, 2017

Oil change and tire rotation. All service department members were friendly and efficient. The waiting area was clean and comfortable. It took less than 1 hour for the service depar More

by Madlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2017 -

Lundgren Honda of Auburn responded

Hi Madlin, Thank you for taking the time to share your experience with everyone. We look forward to seeing you in the future.

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