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Lundgren Honda of Auburn - Service Center

Auburn, MA

3.5
131 Reviews

131 Reviews of Lundgren Honda of Auburn - Service Center

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November 25, 2015

Service Always had an excellent dealing with Lundgren's , not only with purchasing a car but also with the maintenance. Eric was especially courteous and info More

by Paul S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
November 18, 2015

Superb..Superb..Superb My car had transmission problems while I was visiting in Boston. They could not be better to deal with. Examined the car within 15 minutes, determin More

by 413Berkshires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center woman - sorry I can't remember her name.
November 15, 2015

Great experience every time It's an absolute pleasure knowing there is a car dealership out there that you can trust. I bought my CRV in 2013 and love it. I go in for routine mai More

by Cfulginiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Forget
November 12, 2015

Excellent Service, Excellent staff I have had the pleasure of working with Steve, and Kevin, Jenna and Chuck on a phantom problem with my car. They have been very professional, very hel More

by Crosstour11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Steve, Jenna, Chuck
November 10, 2015

First service on my 2015 Honda CRV When I came into to the service center, the employees were friendly, helpful, and efficient. The young man who waited on me was knowledgeable, polite More

by sheiladonahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael S. Forget
November 09, 2015

I love Lundgren I bought my Honda at Lundgren in 2008 and have returned for all my regular service because everyone is so nice and honest there. The prices are good More

by StaffSgtMaxFightmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone at this point
November 02, 2015

Great visit I was told I had an oil leak and someone showed me where it was. So I made an appointment at Lundgren and I was surprised how easy it was and was eve More

by yogaj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 04, 2015 -

Lundgren Honda of Auburn responded

We appreciate your business, thank you!

October 27, 2015

Recall Setvice Recall service required. 1.5 hours was the estimate for the repair. Service was completed in about 1 hour. I was very satisfied with this service! More

by Mr. P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Fitzpatrich
Oct 28, 2015 -

Lundgren Honda of Auburn responded

Thank you for choosing Lundgren Honda!

Oct 28, 2015 -

Lundgren Honda of Auburn responded

Thank you for choosing Lundgren Honda!

October 26, 2015

If you don't want to be pressured go to Lungren The best quality about Lungren is they never pressure you. Bought two cars there and wouldn't think of going anywhere else in the future. There custom More

by Love my CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kristoff
Oct 28, 2015 -

Lundgren Honda of Auburn responded

Thank you for your business! We are happy to hear that you had a positive experience at our dealership and are proud to have served you.

August 02, 2015

Excellent Service Kevin and Steve were excellent. They took care of everything my car needed. They were both very helpful and friendly, easy to work with. Thanks Guys More

by Crosstour11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Steve
Aug 03, 2015 -

Lundgren Honda of Auburn responded

Thank you for also bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Lundgren Honda of Auburn, we take customer reviews very seriously. If you could give me a call at 508-832-6200, I would like to see if I can offer some assistance with the issue. Sincerely, Chuck Sherns General Manager 508-832-6200

Aug 06, 2015 -

Lundgren Honda of Auburn responded

Thank you so much for updating your review of your recent experience at Lundgren Honda. We are so happy to hear we were able to work with you to resolve your issues. Kevin and Steve are wonderful, and we are glad you feel the same! Please let us know if there is anything else we can do for you! We look forward to seeing you again for your next oil change!

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