131 Reviews of Lundgren Honda of Auburn - Service Center
Excellent Service at Lundgren Honda Lundgren Honda makes it very easy to schedule and get your car serviced. The on-line scheduling was ver straight forward, and when I drove up the Lund Lundgren Honda makes it very easy to schedule and get your car serviced. The on-line scheduling was ver straight forward, and when I drove up the Lundgren, I pull right up the service area and was wavied right in. They took down all of my information, and in less than an hour I was on my way home. More
The best dealer in MA! Being a female shopping for a car was a terrible experience until I walked in to Lundgren Honda in Auburn! Their package for a brand new car was the b Being a female shopping for a car was a terrible experience until I walked in to Lundgren Honda in Auburn! Their package for a brand new car was the best and their customer service experience was beyond amazing! After 3 years I still visit them for my car maintenance and nothing has changed! Still great service and best prices! They have found a loyal customer for life! More
Excellent as always The service on my Accord included extra time for a factory recall order to reprogram the computer so I was able to get a loaner rather than wait astou The service on my Accord included extra time for a factory recall order to reprogram the computer so I was able to get a loaner rather than wait astound for three hours. Very pleased. My service was completed in three hoards and I drove back to Lundgren and picked up my car. My experience with Lundgren service is always very good and I am treated well. More
Super Helpful If I bought a new car, I would come to these guys. We just moved to the area, our Honda blow a hole it's transmission. They diagnosed it super fast If I bought a new car, I would come to these guys. We just moved to the area, our Honda blow a hole it's transmission. They diagnosed it super fast and made recommendations. More
Pleasant The staff was cordial and pleasant. The mechanic was thorough and noticed rear brakes were worn. He advised Dan our service writer. Along with the The staff was cordial and pleasant. The mechanic was thorough and noticed rear brakes were worn. He advised Dan our service writer. Along with the scheduled maintenance, this Xtra work was able to be completed without another service appointment. More
Honda CRV - Piston Recall Chris W. & Karen C. continue to provide professional customer service. Chris reviewed the criteria and eligibility for my vehicle to qualify for the Chris W. & Karen C. continue to provide professional customer service. Chris reviewed the criteria and eligibility for my vehicle to qualify for the recent recall, then arranged the repair and supplied me with a rental. This is my second Honda CRV purchase from Lundgren, I appreciate the quality and integrity of customer service the Lundgren dealership invests in its Service Team. More
Mass inspection sticker Went to Lundgren to get a sticker for my Honda Civic and have the air pressure checked as the wheel light was on. Mike greeted me and explained that Went to Lundgren to get a sticker for my Honda Civic and have the air pressure checked as the wheel light was on. Mike greeted me and explained that the Massachusetts inspection was down all across the state but would be happy to check the tire pressure. Less than 5 minutes the tire pressure is corrected in all tires and an appointment made for next week plus the car got washed! Thanks Mike for making what could have been a bad situation a nice visit! See you next week. More
In a rush at the service center Daniel K was helping me at the service center. The job was going to take longer than I had anticipated, but when I informed him I was limited on time Daniel K was helping me at the service center. The job was going to take longer than I had anticipated, but when I informed him I was limited on time and had to go get my son from daycare by a certain time, they added another tech to help hurry me along. Thanks! I made it on time :-) More
Outstanding and Dependable Service I found the check engine light on. I called Lundgren and explained the problem to a service tech. I scheduled an appointment. This was not an emergenc I found the check engine light on. I called Lundgren and explained the problem to a service tech. I scheduled an appointment. This was not an emergency. I arrived at the scheduled time, was greeted and processed paperwork. I was given an estimate on the length of time and costs. Spent a while in the very comfortable waiting room, enjoying a cup of coffee. My car was ready when promised. The cost was lower than the estimate. MY EXPERIENCE WAS EVERYDAY NORMAL FOR LUNDGREN HONDA. I have been in for regular service, this last visit was more of the same. As I say, OUTSTANDING AND DEPENDABLE. More
Major warranty work done (Paul B) Just had major work done, Honda warranty. Mike F. was professional, explained the necessary steps for qualification, and set up the work and a rental Just had major work done, Honda warranty. Mike F. was professional, explained the necessary steps for qualification, and set up the work and a rental. Have been using Lundgren for years, always satisfied. Shout out for Gail, another solid customer service pro. More