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Lundgren Honda of Auburn
Auburn, MA
1,535 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 50 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! All of this, combined with our Lundgren Advantages, * We give our customers a coupon booklet with over $779.00 in value for Lundgren Honda of Auburn. This is completed with any new or used vehicle. Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promises is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
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Showing 1,535 reviews
March 21, 2019
Quick, friendly, reliable service Picked up a screw in a tire of my new (4 months) Honda CR-V, but I didn't know it. I only knew my "Tire Pressure Low" indicator was on. I also knew th Picked up a screw in a tire of my new (4 months) Honda CR-V, but I didn't know it. I only knew my "Tire Pressure Low" indicator was on. I also knew that I would find the quick, friendly, reliable service I always get at Lundgren Honda of Auburn. It was a pleasure to see Russell Rheault, who helped me select and purchase my first new vehicle in 10 years. (Honda Fit - so reliable!) More
by Harry the Librarian
Employees Worked With
March 20, 2019
1st Time Honda Owner!!! Excellent service all around.. Mike made us feel comfortable and listened to our needs and what would work for us!! I would definitely recommend Mik Excellent service all around.. Mike made us feel comfortable and listened to our needs and what would work for us!! I would definitely recommend Mike More
by MRG
Employees Worked With
Michael Harney
March 20, 2019
Great customer service/Jayson/Dustin It was a pleasure having Jayson as my sales rep. I told him my situation and what I wanted and he made it happen. I got in the car I wanted for the pr It was a pleasure having Jayson as my sales rep. I told him my situation and what I wanted and he made it happen. I got in the car I wanted for the price I wanted. I recommend asking for Jayson when you walk in, he’s personable , honest and eliminates that car salesman mentality most are afraid of. Dustin in finance showed the same qualities and was quick to fix or answer any concerns I had. Great staff working at Lundgren Honda Jarrod More
by Grest team at Lundgren
March 19, 2019
The Best of The Best My last 5 cars were purchased from Lundgren and everyone is so nice but Samantha shines the brightest in a room full of stars. It’s not only her prof My last 5 cars were purchased from Lundgren and everyone is so nice but Samantha shines the brightest in a room full of stars. It’s not only her professionalism and attention to every detail to the whole car buying experience but her caring and promptness to reply to each and every email, even after the sale of the car. This is my second car with Samantha and won’t be my last. More
by Tturner
March 19, 2019
Patient, understanding, I was referred by a very good friend. I had the experience of dealing with Lydia and Dustint. I appreciated the number one fact in Lydia is that she L I was referred by a very good friend. I had the experience of dealing with Lydia and Dustint. I appreciated the number one fact in Lydia is that she LISTENED to my needs worries and fears. She made a transition that seemed impossible yet needed to happen, possible. Dustin explained the importance of the care and maintenance and what would be my best option and took the extra time to work out something for me. Great service in a very difficult time. More
by Cindy C
March 17, 2019
Many years and many cars After many cars over many years my 90 year old mom’s Honda lease was expiring soon and there had been much “discussion” about buying the car- should s After many cars over many years my 90 year old mom’s Honda lease was expiring soon and there had been much “discussion” about buying the car- should she still be driving, etc. on Saturday morning she voluntarily decided to turn the car in. I headed to Lundgren not even knowing what the process was as I had made several calls to Christine Comeau who my mom had always dealt with. I left messages with simple questions that were never returned. Christine clearly has moved into a new role at Lundgren and had no empathy for what my Mom and I were trying to work through. I got to the dealership and was greeted by Russell Rheault who knew exactly whatv to do and handled the whole process with sincereity empathy and warmth as I did not have all the paperwork. He was GREAT!! I was out of there in. 30 minutes with the process complete and so relieved!! Lundgren Honda is terrific, our only negative experience was unfortunate, but one person would not make us not return to Lundgren- the rest of the team is the best!! Thanks! More
by Figawi92
March 17, 2019
5 Time Honda Owner! I have bought all of my Honda Civics from Lundgren Honda. I have always had great service and they are willing to work with me. From the very beginn I have bought all of my Honda Civics from Lundgren Honda. I have always had great service and they are willing to work with me. From the very beginning, their prices have been fair and better than their competitors. More
by 5HondaOwner
March 16, 2019
Easiest, hassle free experience in past 10 years! Saw car online. Test drove car. Figure matched advertisement.NO surprises. Signed papers. Overnight check delivery to dealer. Car delivered to me. C Saw car online. Test drove car. Figure matched advertisement.NO surprises. Signed papers. Overnight check delivery to dealer. Car delivered to me. Could not have been easier! 5th Honda purchased. By far the best experience! More
by Mimi
Employees Worked With
Bryan Turney, Samantha Warren
March 15, 2019
Russ was excellent. Russ made the process of purchasing a vehicle extremely easy and stress free. Lundgren is a great dealership with an excellent service department and Russ made the process of purchasing a vehicle extremely easy and stress free. Lundgren is a great dealership with an excellent service department and very nice people. More
by Hondaman
Employees Worked With
March 14, 2019
Thank you again I wanted to take a moment to recognize Josh Healey and the team at Lundgren Honda of Auburn for the Exceptional Service I recently received. On Frida I wanted to take a moment to recognize Josh Healey and the team at Lundgren Honda of Auburn for the Exceptional Service I recently received. On Friday 1/18 my wife took her Honda Pilot in for service. At that appointment we realized that her tires were in dire need of replacement (shame on me for not noticing earlier). She was with our 2 year old son and could not stay to have them replaced at that time. That afternoon and evening Josh and I emailed back and forth about some options and recommendations on a new set of tires. At 10:23 PM I made my final decision on what I wanted to go with and emailed him back. I then asked the million dollar question, how soon could I get them installed? It was a Friday night and there was a substantial winter storm coming Saturday evening and my wife (who is a nurse) was working that weekend. I told Josh I would be up early the next day (due to the aforementioned 2 year old) and to call me anytime. At 8:30 the next morning Josh called me and said that they were very busy that day, but if I could leave the Pilot with him for a few hours He would make sure that it was done that day. I had the pilot up to him by about 1030 and true to his word, it was done a few hours later. It takes us 25-30 minutes to get to Lundgren Honda (without traffic going through Worcester) and there is a dealer that is half the distance. We won't consider going to the closer dealer because of the exceptional service we have always received from Lundgren. The services and sales department has been wonderful and we are absolutely thrilled with every interaction we have with them. Thank you again and I look forward to continuing to work with you! ~Tim More
by Daytona440
Employees Worked With
Josh Healey
