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Lundgren Honda of Auburn

Auburn, MA

4.9
1,594 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,595 reviews

July 18, 2022

Gail saved our vacation! Leaving early to return home, our Odyssey had a check engine light flashing. As soon as Lundgren opened, we called the service department. Gail sa More

by richard_s_morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Fitzpatrick
Jul 18, 2022 -

Lundgren Honda of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lundgren Honda of Auburn. Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

July 15, 2022

This is the only place that when you buy a car from them they don’t even give you your first oil change with them . This is unheard of . I recently bought a used 2015 Jeep and got 3 free oil changes and tir More

by craigtm33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayson Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Lundgren Honda of Auburn responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

Jul 19, 2022 -

craigtm33 responded

Call me

July 15, 2022

Very professional and Courteous from start to finish I was very impressed with sales and service everything went very smooth and I was in my 2016 Ford F-150 in less than 3 hours thank you everyone greatly More

by Rsimonejr66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mazzeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Barnatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Johnson, Ricardo Vazquez
Jul 16, 2022 -

Lundgren Honda of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team. Congratulations on your new truck and we look forward to working with you again. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 07, 2022

Ricardo is very professional and courteous. D car buying experience was very smooth and exceeded my expectations. More

by ehensch1253
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
Jul 08, 2022 -

Lundgren Honda of Auburn responded

Thank you for choosing Lundgren Honda of Auburn, your feedback and rating mean a lot to us. We're glad Ricardo was able to help, and we hope to see you again! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 06, 2022

We worked with Jayson twice and each experience was great, explains everything and always gets back to us. We won't go anywhere else. Also great finance and service depts! More

by smashleyyy08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Johnson, Derek Simpson
Jul 06, 2022 -

Lundgren Honda of Auburn responded

Thanks for sharing your thoughts about your experience with Lundgren Honda of Auburn. Jayson and our team appreciate your business and hope to see you again soon! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 04, 2022

I thought Jayson Navarro did an outstanding job and made the progress of buying a car very easy. More

by Lala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lundgren Honda of Auburn responded

Thank you so much for your excellent review! We are so glad that Jayson had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 03, 2022

Jayson was welcoming on the phone and set up a time for me to look at cars that was convenient for me. I didn't feel hustled - Jayson was able to show me cars in my price range and mileage level. It was a More

by Joycekimball3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Johnson
Jul 05, 2022 -

Lundgren Honda of Auburn responded

Thank you so much for your wonderful review! We are thrilled that Jayson had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 29, 2022

Great facility with lots of selection, staff is friendly and the popcorn is a great plus! More

by Dimitrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Lundgren Honda of Auburn responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 21, 2022

- Jayson was very efficient when handling our case - Jayson gave good suggestions in terms of how to save money that benefited us - Jayson was smiling the whole time (very warm smile) - Jayson More

by cli04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Lundgren Honda of Auburn responded

Thank you for your review and kind words for Jayson! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lundgren Honda of Auburn. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 18, 2022

One of my best vehicle buying experience. No pressure , very helpful and very accommodating to me based in my schedule. I would recommend this dealership to my friends & family. More

by Jobet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Andy Dupuis
Jun 20, 2022 -

Lundgren Honda of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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