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Lundgren Honda of Auburn

Auburn, MA

4.9
1,560 Reviews
Lundgren Honda of Auburn is a family owned and operated Honda dealership celebrating over 60 years of business in the Worcester County area. We offer a stress free shopping environment for a great customer experience. Our 58,000 sq ft state-of-the-art facility offers unrivaled customer amenities including a two express oil change pit lanes, a full service cafe and a clean and comfortable child’s play area fully stocked with games and toys, just to name a few! Family Owned and Operated Since 1964 - Our Management Team is Available 24/7! Our promise is to provide our customers with a sales and service experience unmatched in Central Massachusetts! Lundgren Honda of Auburn – Experience it!
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163 Washington St

Auburn, MA

01501

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Showing 1,560 reviews

February 02, 2023

Andy was so patient and helpful! He did a great job helping me get into a new truck. Really great. Felt like he was able to create a win win kind of deal! More

by T
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Feb 02, 2023 -

Lundgren Honda of Auburn responded

It's great to hear that Andy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 27, 2023

Very trust worthy. Dependable. Got me approved within seconds and very helpful. I enjoy honda. More

by Sarahyoung428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Lundgren Honda of Auburn responded

Sarah, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jayson and our team, and we look forward to working with you again. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 22, 2023

Jayson was the best rep, very knowledgeable and efficient and friendly. Couldn't ask for a better salesman to work with. More

by josebenjamin9327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Lundgren Honda of Auburn responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lundgren Honda of Auburn are glad to have you as a customer. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 19, 2023

By far, the best car buying experience I've had. My salesperson, Jayson, was outstanding and treated me with respect. He made the usually stressful decision making process very easy and painless. More

by Matt P.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Lundgren Honda of Auburn responded

Thank you so much for choosing Lundgren Honda of Auburn! Congrats on your new purchase, and let us know if we can be of any more assistance! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 18, 2023

Staff was great, loved my man Jason. I will definitely come back, I love Hondas More

by SV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Lundgren Honda of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 11, 2023

This dealership was very helpful and went above and beyond to help me purchase a car. More

by NL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Comeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Lundgren Honda of Auburn responded

It's fantastic to hear that Jayson provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lundgren Honda of Auburn! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 31, 2022

Great guy, helped me with my collision needs. ..he went above and beyond. Highly recommend this collision center. More

by donnammitchell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Lundgren Honda of Auburn responded

Thanks for sharing about your experience with Lundgren Honda of Auburn. We appreciate your business and hope to see you again soon! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

December 30, 2022

Over the last 20+ years, I have purchased 5, 6, or even 7 cars from Lundgren and have serviced them at the dealership. Within the last few years, things seemed to have changed at the dealership. Recently, More

by ¯\_(ツ)_/¯
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Dalrymple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jan 05, 2023 -

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jan 08, 2023 -

¯\_(ツ)_/¯ responded

Hi Steve, Thanks for reaching out. It was an unfortunate situation and all I was wanting was what ultimately would have likely costed you $1. I was willing to do it myself. I actually did do it myself at a cost of like $6. But the time and all the excellent experiences I had with Lundgren was lost. https://www.yelp.com/redir?url=https%3A%2F%2Fyoutube.com%2Fshorts%2FQqsK4VieFtc%3Ffeature%3Dshare&s=01e9769ea082373a7448339769d1167ffb0f88c795608d7c1517d71079b80c27

December 21, 2022

Let me know what I needed for everything to go smoothly and was patient with the insurance More

by Prince
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

December 21, 2022

This was my first time working with Andy and third time at Lungren. Andy was great. Very laid back and easy buying experience. Would buy from Andy again. More

by bradfordgd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Dupuis
Dec 21, 2022 -

Lundgren Honda of Auburn responded

Thanks for your feedback on your recent visit to Lundgren Honda of Auburn. It's great to hear that Andy was able to assist you and that you had such a positive experience. We hope you enjoy your new vehicle! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

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