Lundgren Honda of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
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I've purchased numerous vehichles and dealt with my share of difficult dealerships throughout the years. I can honestly say, the purchase my wife and I made at Lundgren Honda was by far the easiest auto pur of difficult dealerships throughout the years. I can honestly say, the purchase my wife and I made at Lundgren Honda was by far the easiest auto purchase we have ever made. Since my wife was suddenly in need of a new car, we did not have much time to look for a new/used one. We first visited Lundgren Honda in Auburn and met with our salesman Jonathon Mason. Since I was in touch with Jonathan prior to our actual visit, he gathered much information from me, and was fully prepared with a selection of vehichles for us to test drive that fit within our budget. My wife was impressed with the Nissan Sentra she drove. We opted not to purchase at this particular visit, since we wanted to check out several other dealerships to be certain that this was the best buy. After much research and uneasy dealership visits, we went to see Jonathan again. I at this time, test drove the Sentra and was instantly impressed with the car's handling and comfort. This car was priced at several thousand less than all of the dealerships I visited, and best of all there was no negotiation necessary at Lundgren...Which immediately eliminated any anxiety. Jonathan was very professional,knowledgeable and helpful throughout the entire process. He even followed up on a few other details (which we didn't catch) without being prompted. Although, it has only been a few months since the purchase, there is no doubt in my mind that we made the right decision to go to Lundgren. More
If you're like me,you might very well choose to having dental surgery without anesthetic as compared to dealing with a car salesmen. So it was a refreshing, to say the least, experience to meet someone i dental surgery without anesthetic as compared to dealing with a car salesmen. So it was a refreshing, to say the least, experience to meet someone in this field who is truly professional. Our salesmen, Jonathan Mason, answered our numerous questions without hesitation. And when it came to crunching numbers, he went out of his way to make them work for us. This guy really knows his stuff. And we were stunned--literally--by the breath of inventory that this dealership has. If you can't find the exact Honda that you are looking for here, I don't think you'll find it anywhere. A GREAT, ABSOLUTELY GREAT EXPERIENCE. More
Excellent service department compare to Balisle Honda in Springfield, Mass. Lundgren honda has an excellent waiting policy for their customers compared to Balisle Honda.I would recommend this dealership and Springfield, Mass. Lundgren honda has an excellent waiting policy for their customers compared to Balisle Honda.I would recommend this dealership and salepeople to anyone I know. I am very happy with my second Honda Accord. More
Jonathan greeted us at the door as he was going outside and we were coming in. He stopped whatever he was planning to do and asked if he could help us. He was very enthusiatic about his job, told us he was and we were coming in. He stopped whatever he was planning to do and asked if he could help us. He was very enthusiatic about his job, told us he was new, and would help us to the best of his ability and that if he didn't know something he had plenty of knowlegable people in the dealership who will be more than willing to help him and us. My husband and I felt very comfortable dealing with Jonathan and he occasionally called over Justin who had more experience and together they answered all our questions. We were introduced to the sales manager and I liked him immediately. There were no hard sell tactics, just a very friendly, enthusiatic young man who you could tell absolutely loved his job. His job is certainly a lot tougher with our present economy and I've been talking to people about how nice everyone is at the Lundgren-Honda dealership and how much I like my car, but everyone is watching their pennies and a lot of folks can't afford a newer vehicle. I would not hesitate to buy another vehicle from this dealership. i feel like part of their family. More
The entire experience of buying our new van was the best experience we have ever had with the sale representative and dealership. Our daughter recommended Lundgren and we will also recommend Lundgren to oth experience we have ever had with the sale representative and dealership. Our daughter recommended Lundgren and we will also recommend Lundgren to others. Jonathan Mason was very courteous and professional in his approach, manner and dealings with us. Thank you Jonathan and Lundgren Honda for a very wonderful car buying experiencce. Dick and Kim Cichowski More
We spent lots of time asking questions about the vehicle we purchased in an effort to understand other vehicles of similiar price, quality, and size. Fantatsic Experience. It felt comfortable through the we purchased in an effort to understand other vehicles of similiar price, quality, and size. Fantatsic Experience. It felt comfortable through the entire process, no pressure! Followup after the purchase was good! More
Jonathan was great, from the beginning. Very available, no pressure, very knowledgable and friendly. Great price. I also really liked dealing with the person who handled the final financial transaction - no pressure, very knowledgable and friendly. Great price. I also really liked dealing with the person who handled the final financial transaction - I'm sorry I don't recall his name. Very businesslike, professional, again information with no pressure. I would absolutely recommend this dealership and salesperson to a friend, and I would not hesitate to shop here again. More
Lundgren Honda in Auburn, MA is amazing. Our salesman (Jonathan Mason) was polite, attentive, knowledgeable and cared about us from our arrival, through our purchase and our revisit. The dealership is c (Jonathan Mason) was polite, attentive, knowledgeable and cared about us from our arrival, through our purchase and our revisit. The dealership is clean, a wonderful waiting room with complimentary snacks and beverages, plus a business area and a great children's play area. We enjoyed the low pressure sales and have never had sales and or financial representatives work so hard to make our deal work within our set means. Jonathan never pressured us, tried to move us into a different vehicle, nor did he play any dealership games. From the very first conversation about price, down payment and monthly payment Lundgren Honda was unwavering in accomplishing my goal to the best of their ability. More
I have bought 4 new vehicles from Lundgren Honda since 1998 2 accords, 1 van, 1 CRV. and all have been serviced at Lundgren. I have NEVER had a problem with service. All employees have treated me courtio 1998 2 accords, 1 van, 1 CRV. and all have been serviced at Lundgren. I have NEVER had a problem with service. All employees have treated me courtiously and professionally. Also, nearly every time, I have just popped in during the day and have had service done in a timely manner, including when I require more than just an oil changes. I once got there later in the afternoon and they did not have a part I needed (bent rim from pothole) so they gave me a loaner Van with no problems. They have a very clean service area with free coffee, tea, breakfast items, juices for the kids. They have 3 different areas, a kid room with toys (great when my kids were toddlers, toys were clean), leather chair quiet room (with 2 computers w/web), and Flat panel tv lounge. Purchasing the 4 new vehicles was smooth and I have always been treated nicely and have found their "no haggle" price to be competative. I was happy to discover this dealership and would model it if I were to open a dealership of my own. I am only bothering to write this because I read some of the low rated reviews and I could not believe them. I have not experienced anything close. I hope this helps. More
Only downside to this dealer is their lack fo Only downside to this dealer is their lack fo negotiating. They do not have the lowest prices if you shop around & really promote their one-price f Only downside to this dealer is their lack fo negotiating. They do not have the lowest prices if you shop around & really promote their one-price for all mentality. It wasn't low at all and as a result I bought elsewhere. Customer service was great & would not have thought twice about buying here if teh price was even remotely close to others. Overall a great experience, just not what I was willing to pay in the long-run. More