Lundgren Honda of Auburn

We came in with a need for a larger vehicle to accomodate a growing family. Justin was able to work a very good deal for the purchase of 2010 Honda Pilot. We are extremely happy with the purchase. Justin a growing family. Justin was able to work a very good deal for the purchase of 2010 Honda Pilot. We are extremely happy with the purchase. Justin was a pleasure to work with during the transaction. We would definitly recommend any potential purchasers to work with Justin in the future. More

Mr. Moss held our hand through the entire process. We never felt pressure at any time. During each phase of the transaction he took time to make sure we understood everything and paused to ask if we had never felt pressure at any time. During each phase of the transaction he took time to make sure we understood everything and paused to ask if we had any questions. The day we purchased was extremely busy & Mr. Moss did everything he could to make us feel at home. We would certainly recommend Lundgren Honda and highly recommend Fraser Moss. More

When the transmission on my 2003 Honda Pilot blew 150 miles from home and I realized it was not worth it to fix it (it had 150,000 miles and I drive 180 miles each way to work every week), I knew without miles from home and I realized it was not worth it to fix it (it had 150,000 miles and I drive 180 miles each way to work every week), I knew without a doubt I would purchase my new Honda from Lundgren. I actually purchased the Pilot from a different dealership, 30 miles east, and the customer service in their maintenance division was awful. After the first service at the other dealership, I changed dealerships and have used Lundgren for all my services since 2003, and have always had nothing but excellent customer care. I walked into Lundgren, not having a particular salesperson in mind, and wound up having Jonathan Mason as my salesman. Immediately, I had a very good, very comfortable interaction with Jonathan. He was a great listener and aimed to satisfy. I had a good idea of what I wanted, we test drove a couple versions, and once my decision was made, Jonathan located the car I wanted and had it delivered a couple days later. The no hassle pricing, the customer service in sales and maintenance, the waiting room, and even the bathrooms, everything at Lundgren is about a great experience and they deliver. I would not hesitate to recommend Lundgren, and Jonathan, to any family or friends. More

I had a great experience at Lundgren Honda! All the employees that assisted in the trade of my car and sale of my new car were welcoming and knowledgeable. I did not feel any pressure to but a car, wh employees that assisted in the trade of my car and sale of my new car were welcoming and knowledgeable. I did not feel any pressure to but a car, which I greatly appreciated. The way in which Lundgren Honda handles a trade in was explained in clear detail along with the financing component of the new car. I will recommend Lundgren Honda to family and friends when they are in the market for a new car! Thanks! More

We (my wife and I) enjoyed our sales buying experience with Gene Rice. As a professional Sales Manager myself and a former Manufacturer's Rep I felt like Gene was the person representing the company t with Gene Rice. As a professional Sales Manager myself and a former Manufacturer's Rep I felt like Gene was the person representing the company that I wanted to do business with... Gene was very accomodating and understanding to our needs and in some instances it showed that he was paying attention as he was a step ahead of us. My further visit to your service department last Saturday was a pleasure. You made it easy for us to talk with family and friends about LUNDGRENS. Thanks to all that support both areas. Norman Faucher Purchased a 2007 Pilot More

Lundgren makes shopping for and purchasing a new vehicle simple and virtually anxiety free. The sales staff is knowledgeable, personable, and professional. I called them in the morning explaining what I simple and virtually anxiety free. The sales staff is knowledgeable, personable, and professional. I called them in the morning explaining what I was looking for. When I arrived after work, the salesman had all the numbers prepared for me. What I was primarily looking for and alternatives we discussed that morning. No pressure. We drove away with our new CR-V the next day. I've been to other dealers but have come back to Lundgren for my last 5 vehicles. More

We currently service our Civic at Lundgren and have no complaints. Although we have not bought a car from Lundgren, their up-front pricing policy seems easy to deal with. Based on the excellent service complaints. Although we have not bought a car from Lundgren, their up-front pricing policy seems easy to deal with. Based on the excellent service work and their friendly, customer-oriented attitude, I would recommend them for service or sales. More

The best customer service we have ever seen at at dealership. Keep up the good work. Everyone was friendly and very helpful. Our salesperson, Fraser was very efficent and extremely helpful. We ar dealership. Keep up the good work. Everyone was friendly and very helpful. Our salesperson, Fraser was very efficent and extremely helpful. We are very happy with our choice and hope to continue to enjoy our CRV. thank you More

I had a fantastic experience at Lundgren Honda of Auburn, MA. I was looking for a new vehicle, but wasn't sure what make I would be going with. My husband and I had been at another dealership just moments MA. I was looking for a new vehicle, but wasn't sure what make I would be going with. My husband and I had been at another dealership just moments before and had been so turned off we walked out. I was not familiar with the Honda product and walked into Lundgren Honda and was introduced to a sales representative, Fraser Moss. His demeanor immediately put me at ease. He took the time to explain how the Honda product line and the manner of business at Lundgren Honda are different from other car makers and dealerships. I did not feel at all "pressured" to buy; rather, I felt I had been given an education on the product and that Fraser wanted me to make the best decision I could for myself with all the information before me. It took me a couple of days to decide which model I would be buying, but Fraser was there 100% of the way! Great salesman and great dealership! More

We had a great experience at Lundgren Honda. Our salesman, Fraser Moss, is a very engaging person and we immediately felt that he would work with us honestly and fairly. He was not your stereotypic salesman, Fraser Moss, is a very engaging person and we immediately felt that he would work with us honestly and fairly. He was not your stereotypical car salesman. Fraser worked very hard at fostering a relationship with us and kept in touch with us via email (in a positive way) when we didn't find what we were looking for after our first visit to Lundgren Honda. Due to Fraser's diligence in staying in touch with us, we made a few more trips back to Lundgren and finally found the perfect car for us! We would recommend Fraser Moss and Lundgren Honda without any hesitation! More