Lundgren Honda of Auburn

I have always been hesitant purchasing a new car by myself. I have been to many dealers and never liked the way I was treated. I felt like I was always being pressured and never felt comfortable with t myself. I have been to many dealers and never liked the way I was treated. I felt like I was always being pressured and never felt comfortable with the sales people and there managers. My sister told me to go see Neal Latino at Lundgren Honda as she bought many cars from Neal and she was always happy with the service he provided. When I met with Neal I felt like I was being treated with respect and he was very helpful and took his time with me and answered all my questions. Neal was the first Salesman I met that I could trust and he had such a good sense of humor which made my Honda buying experience easy and fun. I will continue to buy all my cars from Neal no matter what dealer he is working at. I am just as happy buying a car from Neal as my sister Karen. More

My husband was looking to trade in his car for a newer model, so we started the search at Lundgren Honda. We worked with Jon Mason, who could not have been more helpful. We had been prepared for a lot o model, so we started the search at Lundgren Honda. We worked with Jon Mason, who could not have been more helpful. We had been prepared for a lot of haggling and pressure like a typical car buying experience, but what we found was exactly the opposite. Jon worked with us to find a car that we loved and was in our budget. The "One Price" system meant that we had no surprising fees and it was a very low-stress situation. I would definitely recommend Lundgren Honda, and especially Jon, for anyone looking for a new or used car. More

My experience at Lundgren Honda was absolutely pleasant. We were punctually greeted. Given straight talk and information on each care we looked at. Loved the waiting area with the munches and computer acces We were punctually greeted. Given straight talk and information on each care we looked at. Loved the waiting area with the munches and computer access. Jeff and Jim both worked hard to get my loan approved in a timely manner. Jonathan went out of his way to make sure I had all the warranties I needed and also went out of his way to help me get my car registered. Him driving all the way up to New Hampshire helped me out so much because of my difficult work hours. I'm excited to use my new coupon vouchers and would recommend anyone I know looking for a nice car go to Lundgren Honda. Thank you for taking good care of me. More

This dealership and salesperson worked with us over the span of a week and helped my wife and I find the car that was perfect for us. We initially tried one model and option package that we had decided up span of a week and helped my wife and I find the car that was perfect for us. We initially tried one model and option package that we had decided upon and later took an extended test drive. During that drive we found that my wife was not as comfortable as would would have liked. Jonathan helped us try other models and packages, find a different car and switched all of the paperwork in no time. Lundgren is a fantastic dealership and I would highly recommend it and Jonathan to anyone looking to purchase a new Honda. More

Service all around was quick, friendly and agreeable. Showing product was knowledgable and quick. Paperwork and registration in another state was second hand. Pricing was affordable and on target with t Showing product was knowledgable and quick. Paperwork and registration in another state was second hand. Pricing was affordable and on target with the needs of the customer. Fraser Moss is top of the line and builds on friendships for proper support. Thanks everyone! More

After a few repairs made to my car, I knew I needed to upgrade. I was recommended to check out the Lundgren Honda dealership. At first, I was a bit skeptical with the fixed prices of their cars, but I a upgrade. I was recommended to check out the Lundgren Honda dealership. At first, I was a bit skeptical with the fixed prices of their cars, but I am obviously very satisfied with my purchase. First of all, I can't stand the pushiness that most car dealerships exhibit. The past experiences I have had have been miserable. The atmosphere at Lundgren is extremely friendly and uplifting. I was able to easily compare different cars that I was interested in and was suggested other cars as well. The prices of the car were fair and lower than most dealerships and I didn't have to worry about haggling over the cost. I am extremely satisfied with my purchase and walked away content and more than pleased with the outstanding service at Lundgren Honda. More

Purchasing a new car from Lundgren Honda and dealing with Jonathan Mason, Sales & Leasing Consultant was a very enjoyable experience. Jonathan was professional, patient with all our questions and completed a Jonathan Mason, Sales & Leasing Consultant was a very enjoyable experience. Jonathan was professional, patient with all our questions and completed all requests in a timely manner. Jonathan took his time and made sure we understood all aspects of the sale and the features of the auto. He also took the time out of his busy day to make a follow-up telephone call asking how we were enjoying our new Honda, and if everything was alright. He exceeded all our expectations for customer service during the purchase of our new Honda CR-V. Jim, the Finance Manager was very helpful in explaining all the ramifications of the loan and the extended warranty. He was very pleasant to talk to and took his time with all questions we asked. He made sure we were comfortable with our purchase and loan by making sure he provided to us all the necessary information. More

The transmission on my 2000 Honda Odyssey went again and I knew that it was time to purchase. Having dealt with Lundgren Honda for nine years (having all of my maintenance done there...45 minutes from my ho I knew that it was time to purchase. Having dealt with Lundgren Honda for nine years (having all of my maintenance done there...45 minutes from my home)and after visiting other dealerships closer to home to see what they could offer me, I returned to Lundgren and ended up purchasing a new Honda CRV from a wonderful, supportive salesman, Jonathan Mason. Lundgren offers it customers so much more than any other dealership around. For me, the loaner car for longer service appointments is key. Jonathan Mason was the kindest salesman I have ever dealt with. He answered all of my questions about the cars that I was test driving and he was quite patient. He knew that the purchase of a new car was not in my plan, but something that happened quite suddenly. Jonathan held my hand the entire way through the financing and purchasing processes. Jonathan was on the lookout for a car for me and called me while I was on visiting with my family in another state to hold a car for me at the dealership until I returned. Never have I ever been in contact with or felt comfortable enough with a salesman to call him on his cell phone. Jonathan answered his phone each and every time I called him. To top it all off, Jonathan even came in on his day off "to do what he had to do" to make sure that I could drive home in a car that day. I had just returned from NJ and the car was waiting at the dealership. I went to Lundgren with my two children in tow and met with Jonathan and Justin. Justin got me a great financing deal and Jonathan drove around to find my husband in the field working to get the signatures on the paperwork that was needed. Now THAT is what I call service with a smile! Such dedication! Remember...it was his day off and he spent a portion of his day making sure that I could leave with a car. While Jonathan was finding my husband, I was on my way home with my children and the new CRV. One cannot ask for better service! I continue to recommend Lundgren to all of my friends. Their service department is wonderful, sincere, honest, and knowledgable and if anyone is looking to buy a new Honda, they should contact Jonathan Mason. Thanks for everything! More

Considering I was broken down and do not live in the area, Nuno and Jonathan treated me like I was a regular customer. Jonathan drove me to a hotel and picked me up the next morning since it was too la area, Nuno and Jonathan treated me like I was a regular customer. Jonathan drove me to a hotel and picked me up the next morning since it was too late on a Friday to order the part for my Honda. Thanks! More

Overall experience was great! Dealership has no pressure, very comfortable atmosphere! Fraser was great to work with, answered all questions and took great care of the whole transaction. Highly r pressure, very comfortable atmosphere! Fraser was great to work with, answered all questions and took great care of the whole transaction. Highly recommend dealership and Fraser! Love my new Honda CRV! More